Our Reviews

Jennifer F|2025 Chevrolet Equinox

Confirmed Sales Customer

1/24/2025

I recently had the pleasure of visiting La Fontaine Dexter and the Halfacre Squad was exceptional. We were greeted with warmth and professionalism by the team. What really makes the exceptional experience is how seamless and stress free the entire experience was. I truly felt valued as a long time customer and left the dealership feeling confident in my purchase.

ROBERT HALFACRE

1/26/2025

Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

ROMULUS, MI

Don W|2025 Chevrolet Trax

Confirmed Sales Customer

1/24/2025

I came to buy a Trax. I chose a demo with 3000 miles. My salesman, Jason was ok but the finance process was a mess. The demo applied my GMS discount but no discount for the 3000 miles, the finance person was in my opinion pushy with the warranty add-on. We arrived at 2:30 and mostly finance process kept us there until 5:30. When we drove away, the car smelled like cherry air freshener (didn't when I test drove it) and had no floor mats. I got home, looked at the finance paperwork and found the mistake. Jason offered to redo the paperwork for an identical new car. When we tried to return next day, demo wouldn't start, I jumped it and we drove to Lafontaine. The new car was delivered, paperwork was right, price was a little less than the 3000 mile demo. The new car is great except it wouldn't start on the first morning. I charged the battery, it's been good to go since, except the emergency key cover on driver door keeps falling on the ground.

JASON NABOZNY

1/26/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 833-898-1974 when you have a chance. Thank you, and we look forward to hearing from you. General Manager, Paul Jordan pjordan@lafontaine.com 833-898-1974

Business Response

WHITMORE LAKE, MI

John P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/24/2025

All went well.

1/26/2025

John, we really appreciate your positive review! We can't wait to see you again, have a great day.

Business Response

SOUTH LYON, MI

Gloria S|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/24/2025

Very helpful. Even gave me a ride home - only a few blocks but it was 5 degrees. And I had my little dog with me. Surprised that I got a video of the work done!! New car- first experience with LaFontain. And it was a good one!!

1/26/2025

Gloria, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEXTER, MI

Nicholas H|2019 Chevrolet Traverse

Confirmed Service Customer

1/24/2025

Quality & professional job

1/26/2025

Nicholas, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at LaFontaine Chevrolet - Service!

Business Response

DEXTER, MI

Michael H|2020 Chevrolet Traverse

Confirmed Service Customer

1/27/2025

great job kept us informed

1/29/2025

Michael, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

JACKSON, MI

Rachel M|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/29/2025

Quick fix and extremely helpful

1/30/2025

Rachel, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

PINCKNEY, MI

Lakin W|2025 Chevrolet Blazer

Confirmed Service Customer

1/29/2025

Top notch service center! Everything done in a timely fashion plus a full video sent you of the under body and work done. Suggest Lafontaine Dexter to family and all my friends

1/30/2025

Lakin, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JACKSON, MI

Donald B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/29/2025

Jason has been my service contact for many years. He makes sure that the customer is always satisfied!

1/30/2025

Donald, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Daniel A|2023 Chevrolet Suburban

Confirmed Service Customer

1/29/2025

LaFontaine as a whole is great. However, my check engine light is already on. Had s hard time getting a tire fixed. Can't get my lane departure fixed. I have video of it not working. It sometimes works. But of course when mechanic takes it for a drive it works.

1/30/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRASS LAKE, MI

Diana U|2025 Chevrolet Equinox

Confirmed Service Customer

1/29/2025

Efficient, friendly, excellent work!

1/30/2025

Diana, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service.

Business Response

PINCKNEY, MI

Donna D|2023 Chevrolet Traverse

Confirmed Service Customer

1/25/2025

Love this dealership

1/27/2025

Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

DEXTER, MI

Nancy S|2023 Chevrolet Blazer

Confirmed Service Customer

1/26/2025

Nick is always polite. Knowledgeable, and professional.

1/27/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Cynthia B|2020 Chevrolet Colorado

Confirmed Service Customer

1/26/2025

Courteous staff, great and timely work

1/28/2025

Cynthia, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEXTER, MI

Doo C|2015 Chevrolet Suburban

Confirmed Service Customer

1/28/2025

Jason and the service department were excellent as usual. Professional and courteous service every time. I greatly appreciate the suggestions and recommendations for when to service and when to wait.

1/29/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Brian F|2024 Chevrolet Blazer EV

Confirmed Service Customer

1/28/2025

Service was excellent. The advisor and tech were efficient. Very helpful with logistics.

1/29/2025

Brian, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Eric H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/28/2025

Great service personnel Prompt seevice

1/29/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

PINCKNEY, MI

Jane S|2025 Chevrolet Equinox

Confirmed Service Customer

1/28/2025

I was in and out much faster than I expected. Jason always provides excellent service!!

1/30/2025

It is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

PINCKNEY, MI

Thomas S|2023 Chevrolet Blazer

Confirmed Service Customer

1/30/2025

As I pulled into the dealer, Nick walked out and greeted me. Nick was very pleasant and professional as we did the paperwork as he explained what they intended to do. My vehicle was finished as Nick promised and he text me to come pick up my vehicle. I will not hesitate to come back here again to service my vehicles. Tom S.

1/31/2025

Thomas, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WHITMORE LAKE, MI

Joseph C|2025 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/30/2025

Nick took care of the issue in a prompt professional manner

1/31/2025

Joseph, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRIGHTON, MI

Mohammad-Hussein I|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/30/2025

Incredible service all around. I applaud every department that I dealt with at this dealership for their professionalism and work ethic! 10/10

CARTER BEHNKE

1/31/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEARBORN HEIGHTS, MI

Karenda S|2017 Chevrolet Volt

Confirmed Service Customer

1/30/2025

They are very knowledgeable about our vehicles and what recalls or warranties apply. They send videos of their evaluation of the vehicle and what they have done and answer any questions we have in a way that we can understand. They are always friendly and honest. When it comes to these types of repairs, we trust no one else to work on our vehicle.

1/31/2025

Karenda, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet - Service and we hope to see you again soon!

Business Response

ANN ARBOR, MI

Mouad B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/30/2025

This was absolutely seamless. One day, in and out. Can’t ask for better. They have definitely converted us to a Chevy family moving forward. Thank you!

CARTER BEHNKE

1/31/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

PLYMOUTH, MI

Paul J|2019 Chevrolet Equinox

Confirmed Service Customer

2/3/2025

Thank you, Jason, for processing our order so quickly and getting it completed in a timely manner!

2/4/2025

Paul, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Rodney J|2024 Chevrolet Tahoe

Confirmed Sales Customer

2/3/2025

great dealership

DAYNE TIMMINS

2/4/2025

Rodney, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

MINDEN CITY, MI

Anne B|2011 Chevrolet Equinox

Confirmed Service Customer

2/3/2025

Service completed on time and more through than expected.

2/4/2025

Anne, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Rene S|2025 Chevrolet Malibu

Confirmed Sales Customer

2/3/2025

Logan took the initiative to contact me about my lease end and discuss options, especially the purchase of my vehicle. He was very helpful and informative. I would recommend him to others. I appreciate that he was honest. If he didn't know the answer to my question, he knew where together it. My vehicle did not come with a manual, I need to look into that. The experience was very positive.

AARON HARDING

2/4/2025

Rene, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! If you have any further questions, please don't hesitate to reach out!

Business Response

FARMINGTON HILLS, MI

Michael N|2022 Chevrolet Traverse

Confirmed Service Customer

1/30/2025

The women was very informative this was my fourth vehicle purchase there I will be back again. Thank you

1/31/2025

Michael, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

PINCKNEY, MI

Derek L|2024 Chevrolet Trailblazer

Confirmed Service Customer

1/30/2025

Matt my service rep was great!

1/31/2025

Derek, we're happy to hear you had such a positive experience with Matt! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Matt & Heather L|2024 Chevrolet Blazer

Confirmed Service Customer

1/30/2025

Jason Barron always takes care of our needs! I always bring our vehicles to Jason because he's always worked with our needs & got our vehicles back on the road quick. We'll continue using Jason as a advisor !

2/1/2025

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

DEXTER, MI

Deborah S|2023 Chevrolet Equinox

Confirmed Service Customer

1/31/2025

Jason and the team are the best

2/3/2025

Deborah, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

ADRIAN, MI

Christopher H|2024 Chevrolet Blazer EV

Confirmed Service Customer

1/31/2025

visit was smooth and fast

2/3/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Ryan T|2024 Chevrolet Corvette

Confirmed Sales Customer

1/31/2025

Found the dealership to do exactly as promised. Great pricing, low fees, great communications, no pressure and a very nice facility. Everyone I met at the dealership was very friendly and professional

JASON NABOZNY

2/3/2025

Ryan, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOUISVILLE, KY

Bruce T|2023 Chevrolet Tahoe

Confirmed Service Customer

2/1/2025

.

2/3/2025

Bruce, we really appreciate your positive review!

Business Response

BRIGHTON, MI

Sharon S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

2/2/2025

Robert Halfacre and his staff had me drive several different models so I could experience the exact car I wanted. I felt that they put my needs first, not just selling me a car.

ROBERT HALFACRE

2/4/2025

Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Dwight P|2023 Chevrolet Traverse

Confirmed Service Customer

2/3/2025

Friendly, on time great job

2/4/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

NEW HUDSON, MI

Caroline A|2025 Chevrolet Equinox

Confirmed Sales Customer

2/3/2025

Dale was extremely helpful and attentive. The entire experience was seamless and I would recommend this dealership to any potential customer!

DALE NEWMAN

2/5/2025

Caroline, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROYAL OAK, MI

John P|2021 Chevrolet Tahoe

Confirmed Service Customer

2/4/2025

I live 30 minutes away from Dexter, but I’ve always been willing to make the drive because of the customer service. Nick Chesla is still great. Having said that, the Dealership’s decision to impart a 2% surcharge for credit card purchases seems rather short-sighted and one more consistent with that of a mom and pop operation. You sell automobiles, not avocado toast. Bury the fee in the total cost if you must, but don’t charge a separate fee when I (and the great majority of your customers) elect to use a CC. Nick, I really appreciate the way you’ve handled my service needs for the past 4.5 years, but I won’t be back. Poor form, LaFonatine’s.

2/5/2025

John, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (734) 249-9026. We look forward to hearing from you. Service Manager, William Shickles., wshickles@lafontaine.com or (734) 408-4075

Business Response

PLYMOUTH, MI

Glen A|2024 Chevrolet Tahoe

Confirmed Service Customer

2/12/2025

The person I dealt with was polite and honest and did a great job I give a five-star review I believe his name was Nick a great job

2/13/2025

Glen, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

VAN BUREN TOWNSHIP, MI

Gary T|2018 Chevrolet Traverse

Confirmed Service Customer

2/12/2025

Oil change,tire rotation and trans fluid replacement. Thanks to Jason Barron for taking time to explain fluid replacement and taking care of me

2/13/2025

Gary, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WHITMORE LAKE, MI

Gerald M|2025 Buick Enclave

Confirmed Service Customer

2/12/2025

Scheduled online which was a little difficult. Drop off was confusing, the bay lights are on but they are closed. Key drop is on side of building not by the bay doors. And no singns. That caused confusion. Then called to get status, nobody picked up. Did the call back thing, nobody ever called. Got there and they were just sitting around. Had to pay in person. Found car had DTC that were undiagnosed. Didn’t really have an answer, but offered for me to leave the car. Why didn’t they take action on int when it was there. It’s under warranty, new car. Asked for call back to see if the dtc were relevant. Never heard back. Extremely poor from most avenues. And also way expensive for a basic oil change. Would be enough to drive me away from the brand, and most definitely from this dealer

2/13/2025

Gerald, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our Service Manager, William Shickles., at wshickles@lafontaine.com or (734) 408-4075 so we can make your experience a positive one.

Business Response

PINCKNEY, MI

Christopher B|2020 Chevrolet Colorado

Confirmed Service Customer

2/3/2025

Always pleasant, Nicholas at the service is great and the video inspection was well done. If I had a woman servicing my vehicle then many Kudos to LaFonfaine. I enjoy bring my vehicle in for service. Always a good,experience.

2/4/2025

Christopher, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Norma G|2023 Chevrolet Traverse

Confirmed Service Customer

2/11/2025

Loved that you kept me informed of what was happening and also showing a video! Great service! Thank you!

2/12/2025

Norma, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SALINE, MI

James P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/11/2025

I did my transaction totally online…

BRENDAN RADEN

2/12/2025

James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FENTON, MI

Paul B|2025 Chevrolet Trailblazer

Confirmed Service Customer

2/11/2025

Nicholas is great. Scheduling was easy and service was prompt. I also like the inspection video.

2/12/2025

Paul, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Angela K|2025 Chevrolet Traverse

Confirmed Sales Customer

2/11/2025

Great process

DAYNE TIMMINS

2/12/2025

Angela, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Margaret S|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

2/13/2025

Dale was great to work with. Lease turn in went really smooth.

DALE NEWMAN

2/14/2025

Margaret, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

JACKSON, MI

Jim N|2025 Chevrolet Blazer

Confirmed Service Customer

2/13/2025

Nick is the best!

2/15/2025

Jim, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEXTER, MI

Donald M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/13/2025

Had to return for a 2nd time due to same problem. Matt Ackerson took good care and understood the importance of a quick turnaround. Very happy with Matt and his team. Even washed my truck before I picked it up. Well done!

2/14/2025

Donald, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MUNITH, MI

Daniel C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/13/2025

Had to bring back my truck coolant leak . The next day from be repaired for a crank seal and coolant sensor

2/14/2025

Daniel, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (734) 707-4029.

Business Response

FOWLERVILLE, MI

Michelle B|2018 Chevrolet Impala

Confirmed Service Customer

2/15/2025

Everything was thoroughly explained to me and all my issues resolved.

2/17/2025

Michelle, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

Frances S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/15/2025

Fast service

2/17/2025

Frances, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

MANCHESTER, MI

Daniel C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/17/2025

very good service

2/18/2025

Daniel, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet - Service

Business Response

FOWLERVILLE, MI

Martin N|2015 Chevrolet Impala

Confirmed Service Customer

2/18/2025

Friendly and professional like always

2/19/2025

Martin, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SALINE, MI

Eileen M|2017 Chevrolet Equinox

Confirmed Service Customer

2/18/2025

I bought a new key fob and had to have it programmed. I was told that it would be &175.00. No one ever mentioned that is would cost an additional $175.00 for labor. I was very shocked when they told me the total was $340.55. If I knew it was going to be that much, I wouldn't have had it done. It seems very high to charge for the fob and the labor. Extremely frustrating, I feel like I was taken advantage of. Eileen McCallum

2/19/2025

Eileen, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (734) 249-9026 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

DEXTER, MI

Dianne M|2024 Chevrolet Tahoe

Confirmed Service Customer

2/19/2025

My on-line appointment got messed up and yet Nick so very nicely accommodated me and fit me in anyway. It was very kind and professional of him.

2/20/2025

Dianne, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

PINCKNEY, MI

Edward S|2020 Chevrolet Traverse

Confirmed Service Customer

2/20/2025

Nicholas and Cindy great job as always! Paul Householder technician did great job!

2/21/2025

Edward, thanks for highlighting some of our staff who helped make this such a great experience! We are always happy to assist you if anything else comes up. Take care!

Business Response

JACKSON, MI

Richard C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/13/2025

Nick Chelsea was vey helpful, got me in and out quick!

2/14/2025

Richard, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

DEXTER, MI

Daniel R|2025 Chevrolet Equinox

Confirmed Service Customer

2/13/2025

Excellent service as always.

2/14/2025

Daniel, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Gregory B|2025 Chevrolet Blazer

Confirmed Sales Customer

2/14/2025

DALE NEWMAN WAS GREAT!

DALE NEWMAN

2/15/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Business Response

YPSILANTI, MI

Stacia R|2020 Buick Envision

Confirmed Sales Customer

2/14/2025

Great experience! Dylan was great. Would definitely come back and buy another vehicle from him!!!

ALEXANDER FIRU

2/17/2025

Stacia, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

SOUTH HAVEN, MI

Thomas J|2020 GMC Terrain

Confirmed Service Customer

2/14/2025

Service advisor Jason was excellent, knowledgeable and thorough.

2/17/2025

Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

DEXTER, MI

John M|2025 Chevrolet Blazer

Confirmed Service Customer

2/18/2025

Great service and everyone is friendly.

2/19/2025

John, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREGORY, MI

Michael G|2023 Chevrolet Equinox

Confirmed Service Customer

2/19/2025

The only minor complaint is that a little over an hour wait for an oil change and tire rotation is a bit long when you have an appointment. That said, the work is done well, and I exclusively work with Asst Service Mgr Nick Chesla because he is the absolute best customer service person around.

2/19/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ANN ARBOR, MI

Linda B|2020 Chevrolet Equinox

Confirmed Service Customer

2/19/2025

There is a Chevy dealership closer to my home, but my service professional, Jason Barron, keeps me coming back for all my service needs. He is knowledgable, professional and always looking out for me.

2/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Erin W|2024 Chevrolet Blazer

Confirmed Service Customer

2/20/2025

Very nice staff, clean comfortable waiting area, prompt service. Nick Chelsea provided top notch service!

2/21/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

ANN ARBOR, MI

Gene U|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/20/2025

On time pleasant. Offered a discount that was appreciated.

2/21/2025

Gene, we appreciate your positive review about your recent experience with us! Thank you for the great review!

Business Response

DEXTER, MI

Joseph W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/20/2025

My car has been in this shop for three weeks. You have pretended to fix my car twice, had me sign documents so you can bill gm financial for the repairs and still have completely failed to fix or diagnose the issue. I am reporting you to the better business bureau and calling gm tomorrow. You are a shop full of mechanics who can't diagnose a car.

CHELSEA, MI

Christopher B|2024 Chevrolet Colorado

Confirmed Sales Customer

2/21/2025

I have had a better automobile experience. I’m 73 years old with decades of automobile purchasing behind me. My purchase of my new Chevy Colorado far surpasses any previous experience. My sales agent Erica Halfacre and her assistant were friendly, humorous and professional. I am very profoundly satisfied with my experience at LaFontaine and will recommend to proudly to friends and acquaintances. Thank you.

ROBERT HALFACRE

2/22/2025

Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Douglas E|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/22/2025

completed on time

2/24/2025

Douglas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Denise C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/24/2025

My experience was not good. The communication with the sales person was awful. Never heard from him unless I contacted him. I was told the vehicle would be delivered in a Monday but it was not ready. I will not be using this dealership again.

BRYCE MOJICA

2/25/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Paul Jordan at pjordan@lafontaine.com or 833-898-1974 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BRIGHTON, MI

Dena B|2019 Chevrolet Equinox

Confirmed Service Customer

2/25/2025

All staff treated me very professionally and knowledgeable about their business

2/26/2025

Dena, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BRIGHTON, MI

Bonnie S|2021 Chevrolet Equinox

Confirmed Service Customer

2/25/2025

Jay was really nice. He got me checked in quickly. The mechanic however, did the oil change and tire rotation, I think. He never checked the tire pressure which is 41 and should be 35. And he never reset my oil life monitor thing in the car. It still registers 18 percent.

2/26/2025

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 707-4029 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SALINE, MI

Jeffrey B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/20/2025

It was a excellent experience from everyone that waited on me.

2/21/2025

Jeffrey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CLINTON, MI

Luke O|2023 Chevrolet Camaro

Confirmed Service Customer

2/21/2025

Nick was great!

2/23/2025

Luke, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. We sincerely value your business and look forward to your next visit!

Business Response

MARKET PLACE, MI

Matthew L|2020 Chevrolet Equinox

Confirmed Service Customer

2/21/2025

Jason Barron in service always takes care of our needs with fast reliable service!!

2/23/2025

We are so happy to read such a great review about LaFontaine Chevrolet! We hope to see you soon!

Business Response

DEXTER, MI

Richard S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/24/2025

Overall very pleased Jason, and Nick in the wrap up took care of me.

2/25/2025

Richard, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. Thank you for leaving us this response!

Business Response

ANN ARBOR, MI

Amanda J|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/24/2025

Staff was friendly and efficient. Service was done in a timely manner!

2/25/2025

Amanda, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MANCHESTER, MI

Timothy K|2022 Chevrolet Blazer

Confirmed Service Customer

2/24/2025

Jason work to get my service done in a good time frame. He does a great job.

2/25/2025

Timothy, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Evelyn V|2025 Chevrolet Equinox

Confirmed Service Customer

2/24/2025

Got me in last minute which was very helpful. Everyone was very friendly!

2/26/2025

Evelyn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Edwin R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/24/2025

When I arrived, they greeted me warmly. I encountered some issues with my truck, but they resolved them promptly. The waiting room is serene and comfortable. Overall, I am pleased with the service at Chevrolet dealers.

2/26/2025

Edwin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

YPSILANTI, MI

Thomas C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/25/2025

Communication was great, fixed my issue in one visit. Really appreciate the help!

2/26/2025

Thomas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Kelly B|2024 Chevrolet Traverse

Confirmed Service Customer

2/25/2025

Service was great and everyone was friendly.

2/26/2025

Kelly, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEXTER, MI

Michele O|2025 Chevrolet Trailblazer

Confirmed Service Customer

2/25/2025

I was pretty impressed! Quick service, friendly staff. Jason Barron was my service rep. He was friendly and kind. I loved my experience. The waiting area was awesome!

2/26/2025

Michele, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

PINCKNEY, MI

Jean S|2024 Chevrolet Blazer

Confirmed Service Customer

2/26/2025

The service was excellent

2/27/2025

Jean, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BRIGHTON, MI

Beth K|2016 GMC Acadia

Confirmed Service Customer

2/26/2025

Working with the service department was convenient. The service group was very responsive and organized.

2/27/2025

Beth, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Noah B|2022 GMC Terrain

Confirmed Service Customer

2/27/2025

My experience was great! I was rear-ended and needed bumper repair. The initial written estimate turned out to be incorrect, but the team explained that once they began disassembly, they might uncover additional damage—which is exactly what happened. As explained, I appreciated the update before they proceeded, rather than skipping over it or moving forward without my approval. Despite the additional repairs, they finished the work earlier than expected, which was a pleasant surprise. Overall, I’d definitely recommend LaFontaine!”

2/28/2025

Noah, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

YPSILANTI, MI

Don W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/27/2025

2019 Silverado. Easy to schedule, I dropped off at opening. Somewhat of a science project to find out if it was ready to pickup. I ended up getting a call back after a few calls and was able to pickup at 5. I was supposed to get a broken snap on lock cover for our 2025 Trax but that was a mystery, never happened. I guess I need to make another trip for that.

2/28/2025

Don, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our Service Manager, William Shickles, at wshickles@lafontaine.com or (734) 408-4075 so we can make your experience a positive one.

Business Response

WHITMORE LAKE, MI

Gene U|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/27/2025

Professional. Continued to keep me informed of the progress and time the job would be finished

2/28/2025

Gene, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEXTER, MI

Hannah Z|2025 Chevrolet Equinox

Confirmed Sales Customer

2/26/2025

I had a great experience leading a new vehicle with Alex. He was very knowledgeable and made the process quick and easy.

ALEXANDER FIRU

2/27/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SALINE, MI

Keith D|2024 Chevrolet Trax

Confirmed Service Customer

2/26/2025

I was greeted the moment I walked in. Dropoff and pickup were handled very quickly. Service advisor was pleasant and communicated when the car was finished being serviced

2/27/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

MANCHESTER, MI

Jason B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/27/2025

The entire staff is friendly and does their best to make sure everything is taken care of.

PINCKNEY, MI

Jeffrey H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/27/2025

I showed up looking for pricing and left in a new truck. Thanks to the team @ LaFontaine Chevrolet :)

ALEXANDER FIRU

2/28/2025

Jeffrey, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Jamal P|2024 Chevrolet Trax

Confirmed Service Customer

2/28/2025

Friendly and prompt service that got me in and out quick

3/2/2025

Jamal, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BATTLE CREEK, MI

Luke O|2023 Chevrolet Camaro

Confirmed Service Customer

3/2/2025

Solved my problem efficiently

3/3/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

MARKET PLACE, MI

Michael M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/3/2025

I came to Lafontaine from Champion Chevrolet in Brighton / Howell. I came because the service support staff at that store was so very, very poor. My recent experience with Jason Barron reinforces my decision to make this most recent purchase from Lafontaine. As a GM retiree, the prices are all the same, its the service that makes the difference and that begins with the service advisor. Jason went above and beyond to take care of my needs, handled me in a friendly yet professional manner, and did everything possible to ensure a solid experience with your store's service department. Thanks Jason for a job well done.

3/4/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRIGHTON, MI

Monica M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/4/2025

The Dexter location is always great to deal with

3/5/2025

Monica, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PINCKNEY, MI

Keisha O|2024 Chevrolet Trax

Confirmed Service Customer

2/28/2025

Jason was very accommodating

3/2/2025

Keisha, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

DEXTER, MI

John Y|2024 Chevrolet Traverse

Confirmed Service Customer

2/28/2025

Jason Barron was the guy to help me. He’s real good and he treats people with respect and is why I keep coming back there. It’s a really good dealership. I bought two cars from them so far.

3/2/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Matthew W|2023 Chevrolet Colorado

Confirmed Service Customer

3/3/2025

Excellent experience as always, Nick Chelsea ensured that the turnaround time for my vehicle was quick.

3/4/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

YPSILANTI, MI

Kristen K|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/3/2025

This was the best car buying experience ever! Quick and easy trade in, the car was brought right to my driveway and old car picked up!

LAKIN WALCH

3/5/2025

Kristen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, MI

Judy C|2025 Chevrolet Equinox EV

Confirmed Service Customer

3/4/2025

Problem was fixed.

3/5/2025

Judy, we appreciate your positive review about your recent experience with us! Thank you for leaving us this response!

Business Response

ANN ARBOR, MI

Philip D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

3/5/2025

Great job.

3/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

YPSILANTI, MI

Josephine A|2023 Chevrolet Blazer

Confirmed Service Customer

3/5/2025

The service staff was friendly and helpful. They explained everything and answered all questions.

3/6/2025

Josephine, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VAN BUREN TOWNSHIP, MI

Thomas Z|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/6/2025

Nick the service tech did a great job at making sure I got the service needed, and Tom the mechanic did a great job of showing and explaining the service that was done.

3/7/2025

Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet - Service! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

YPSILANTI, MI

William M|2020 Chevrolet Blazer

Confirmed Service Customer

3/6/2025

Excellent service as per the usual

3/7/2025

William, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Gregory G|2022 Chevrolet Blazer

Confirmed Service Customer

3/4/2025

The service was outstanding. The service manager (Jason Barron) was truly outstanding. I have been dealing with him for years and has been consistent and a fine representative of your company. Thank you, Greg Guibord

3/5/2025

Gregory, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREGORY, MI

Marvin B|2025 Chevrolet Trax

Confirmed Sales Customer

3/4/2025

Positive energy from everyone I dealt with

DANIEL PROVENZOLA

3/5/2025

Marvin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WESTLAND, MI

Christopher K|2025 Chevrolet Blazer

Confirmed Sales Customer

3/4/2025

Car was ready when I arrived and they got me out of there in a timely matter

ROBERT HALFACRE

3/5/2025

Christopher, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTH LYON, MI

Jason M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/4/2025

I walked in put everything on the table that I was looking for, Cal lined it all up and Heather made sure the I's were dotted & T's were crossed. As always, great job, thank you

CALVIN CUPITT

3/5/2025

Jason, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. We sincerely value your business and look forward to your next visit!

Business Response

JACKSON, MI

Heather S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/6/2025

Ericka and her dad are a dynamic duo i would highly recommend them. They listened, they were not pushy and made this car lease so easy. I would give them 10 stars if i could!

ROBERT HALFACRE

3/9/2025

Heather, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

YPSILANTI, MI

David R|2023 Chevrolet Bolt EV

Confirmed Service Customer

3/6/2025

Beyond expectation. Besides the being completed in a timely fashion, my car was washed!

3/9/2025

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

William M|2017 Chevrolet Traverse

Confirmed Service Customer

3/6/2025

Promptly completed recall

3/7/2025

William, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

PINCKNEY, MI

Paul B|2025 Chevrolet Trailblazer

Confirmed Service Customer

3/7/2025

Jason was great. It wasn't long until a faulty back up camera was the issue, so a new one is on order and I'm just waiting for a follow-up call or email to schedule the new camera installation.

3/9/2025

Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PINCKNEY, MI

Liisa M|2017 Chevrolet Equinox

Confirmed Service Customer

3/6/2025

Jason took good care of me and my vehicle, as always.

3/7/2025

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

Scott W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/7/2025

the staff was friendly and helpful. the service was done in a timely manner.

3/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Keith D|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/10/2025

Great communication from Advisor Jason. Easy drop-off and pickup.

3/12/2025

Keith, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MANCHESTER, MI

Carol P|2020 Chevrolet Blazer

Confirmed Service Customer

3/12/2025

always so friendly and extremenly helpful

3/13/2025

Carol, thank you so much for your positive comments about LaFontaine Chevrolet - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRIGHTON, MI

Dennis M|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/12/2025

Service was great!

3/13/2025

Dennis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

YPSILANTI, MI

Timothy M|2022 Chevrolet Blazer

Confirmed Service Customer

3/12/2025

Thanks guys! Jason was great and the service experience was exceptional. Nice work!

3/13/2025

Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITMORE LAKE, MI

Candace P|2018 Chevrolet Trax

Confirmed Service Customer

3/13/2025

The Service was great!! Thank you so very much for making sure my car is in the best running shape possible for me!! I will definitely come back for more great service when it is needed!!

3/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Joyce V|2023 Chevrolet Traverse

Confirmed Service Customer

3/13/2025

I was able to get an appointment quickly. Jason, the service person, was so efficient and nice. I will definitely return for more service when needed.

3/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Judy H|2013 Chevrolet Impala

Confirmed Service Customer

3/13/2025

Staff is always quick to respond on arrival and during visits if you stay. On this occasion the service would be a couple of hours, so I was provided a lift to my home and pickup when service was completed. Car is clean when completed. In general all personnel I come in contact with are friendly and helpful. My Chevrolet is an older model and they have kept it in dependable running condition.

3/14/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

PINCKNEY, MI

Larry R|2019 Chevrolet Tahoe

Confirmed Service Customer

3/7/2025

No concerns whatsoever! Team at Lafontaine service has always been straightforward and honest about service needs!

3/10/2025

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet

Business Response

WHITMORE LAKE, MI

Stephanie S|2021 Chevrolet Blazer

Confirmed Service Customer

3/8/2025

We were very pleased with our recent appointment for an oil change. We were in and out within the time frame we were promised. It was a pleasant surprise to find out we even got a car wash when our car was ready!

3/10/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUMPTER TOWNSHIP, MI

Miles S|2023 Chevrolet Equinox

Confirmed Service Customer

3/10/2025

Repair of my AC. Nick in service was a great help.

3/12/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet - Service and we hope to see you again soon!

Business Response

DEXTER, MI

William J|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

3/12/2025

Nick Chesla in service along with R.J. and Sarah are outstanding. And that Bill in parts is alright as well.

3/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MUNITH, MI

Bryan B|2017 Chevrolet Impala

Confirmed Service Customer

3/14/2025

Nick and team take good care of our Chevys and we appreciate it. It’s what keeps us driving past other Chevy dealers in our area to come out to Dexter. Look forward to continued trips for service.

3/15/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Stacey K|2023 Buick Envision

Confirmed Service Customer

3/16/2025

Nick at Lafontaine Chevrolet in Dexter helped to get a check engine light issue resolved without any cost to me because he did some research and found out my car was still under warranty. The staff at Lafontaine Collision in Ypsilanti worked hard and did a good job getting my car back to me quickly.

3/17/2025

Stacey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Jakob R|2025 Chevrolet Trax

Confirmed Sales Customer

3/19/2025

You guys were good and knowledgeable

JASON NABOZNY

3/20/2025

Jakob, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WOODHAVEN, MI

Debbie S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/19/2025

Just went in for an oil change and everything was great ,

3/20/2025

Debbie, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PINCKNEY, MI

Carol J|2021 Buick Encore GX

Confirmed Service Customer

3/19/2025

Very friendly and helpful.

3/20/2025

Carol, we are so happy to read such a great review about LaFontaine Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEXTER, MI

Daniel C|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

3/19/2025

very good Robert was very helpful

ROBERT HALFACRE

3/20/2025

Daniel, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

FOWLERVILLE, MI

Sean J|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/19/2025

Excellent communication! Easy to contact folks!

3/20/2025

Sean, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEXTER, MI

Marie D|2024 Chevrolet Traverse

Confirmed Service Customer

3/20/2025

Very quick and professional

3/21/2025

Marie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SALINE, MI

Austin K|2017 Chevrolet Corvette

Confirmed Service Customer

3/20/2025

Made an appointment at 2 for an oil change at 4 and it was such an amazing experience! My boyfriend and I will never go to another dealership for our service or car purchases!

3/21/2025

Austin, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

BROOKLYN, MI

Kendra R|2016 Chevrolet Malibu

Confirmed Service Customer

3/20/2025

I had dropped my vehicle off for possible transmission issue and/or engine lights on to determine issue of vehicle. I had dropped off the car before leaving for vacation and telling the team that I would be gone for a week. I was not contacted for over a week on update of car- I had to reach out to them to see what the status was. Upon returning from my vacation and picking up car, I was told that the initial transmission issue was not found and they were not sure what was going on. When I got into my car upon picking up, there was an engine light on but unable to go back in to address this at this time. Called dealership within the next couple of days back to discuss this and they were able to get me in quickly however charged me another fee (another $200+) to run the code to determine what was going on with the car. I am very disappointed as I had already paid a fee to examine car to see what was going on. Although the light that was on wasn't in regards to transmission that could have been relayed to me saying that there was a light on and asking if I would like it addressed while sitting there for over a week. I will not be bringing my vehicle back to this dealership for future service.

3/21/2025

Kendra, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact our Service Manager, Peter McDonald, pmcdonald@lafontaine.com so we can understand your situation better in order to try and turn your experience around. Thank you, LaFontaine Chevrolet.

Business Response

PINCKNEY, MI

Randolph W|2024 Chevrolet Equinox

Confirmed Service Customer

3/13/2025

My experience was routine. When I say routine I mean it was excellent as always. I have come to expect excellence due to the professional nature of the staff.

3/14/2025

Thank you for choosing LaFontaine Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

YPSILANTI, MI

Paul Z|2015 GMC Yukon

Confirmed Service Customer

3/15/2025

Nick is an excellent service manager. My car was repaired on time and the staff very courteous. There are other dealerships closer to me, but I will drive further to service my vehicle.

3/17/2025

Paul, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

ANN ARBOR, MI

Charles Y|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

3/18/2025

Easy to deal with, it was a GMS purchase so no need to haggle in price, offered fair trade value without negotiating.

ROBERT HALFACRE

3/19/2025

Charles, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MENDON, MI

Darrell L|2013 Chevrolet 1500 Suburban

Confirmed Service Customer

3/19/2025

Tire rotation and oil change and vehicle inspection which found something wrong with my truck

3/20/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WHITMORE LAKE, MI

Douglas K|2016 Buick Enclave

Confirmed Service Customer

3/20/2025

The wait time was more than was expected. However, the problem was identified (which was different then we were told by another garage) and fixed and we were on our way.

3/21/2025

Douglas, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

WHITMORE LAKE, MI

John D|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/20/2025

The Halfacre Team Always make my purchase experience easy & fast

ROBERT HALFACRE

3/21/2025

John, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILAN, MI

Sarah M|2021 Chevrolet Traverse

Confirmed Service Customer

3/20/2025

Good service, friendly staff

3/21/2025

Sarah, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DEXTER, MI

Paula J|2025 Chevrolet Equinox

Confirmed Sales Customer

3/21/2025

Robert Halfacre helped me with my decision and kept my payment reasonable, considering the cost of the vehicle Erica was great also..as the closer

ROBERT HALFACRE

3/21/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CHELSEA, MI

Tony T|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

3/21/2025

The best experience ever!!! The team made this purchase easy and friendly; Nate Householder was outstanding from the get-go on this purchase. 'THE FAMILY DEAL"

JASON NABOZNY

3/22/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

ORTONVILLE, MI

Melissa R|2025 Chevrolet Trailblazer

Confirmed Service Customer

3/21/2025

The experience was very good, I really liked that the service technician sent me a video to show me exactly what the issue was. The only frustrating part of this experience is that it doesn't seem that my car was even looked at until the service technician heard the noise it made. I even had to go out & take the technician for a ride to see if we heard the noise during that drive. Had the car been put on the hoist and the wheel well looked at the day of my appointment they would have seen that the wheel well liner was making contact with the tire causing the rubbing noise I was hearing.

3/22/2025

Melissa, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Peter McDonald, at pmcdonald@lafontaine.com.

Business Response

SALINE, MI

Dewey S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/22/2025

Everything went well. Erika was very good about communicating with me and finding the vehicle with the options that I wanted.

ROBERT HALFACRE

3/24/2025

Dewey, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

WHITMORE LAKE, MI

Scott G|2021 Chevrolet Tahoe

Confirmed Service Customer

3/24/2025

Nick at the service desk was great! Upon check-in, he was patient & thorough...then, stayed in communication throughout!! Thank you, Nick

3/25/2025

Scott, thank you for your kind review, we are happy to pass along your comments to Nick here at LaFontaine Chevrolet! Thank you again for the great review!

Business Response

GRASS LAKE, MI

Andrew B|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

3/24/2025

Service writer Jason is always professional and prompt………Alex the tech was very detailed in the explanation of the problem I had, will be back

3/25/2025

Andrew, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

John B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/25/2025

Cannot express my thanks and appreciation more for Nick Chesla and the tech team who worked on my truck and the insurance issues! These guys have been fantastic since the moment I bought my truck from Dexter LaFontaine. It's like boutique care for you car at a large dealership system. Way to go guys! Joihn

3/26/2025

John, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANN ARBOR, MI

Charlene Z|2025 Chevrolet Equinox

Confirmed Sales Customer

3/27/2025

Robert Halfacre and his daughter Erica were wonderful to work with. They were professional, courteous and answered all my questions. I would highly recommend them to my friends and family.

ROBERT HALFACRE

3/28/2025

Charlene, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, MI

Nicholas B|2021 Chevrolet Trailblazer

Confirmed Service Customer

3/27/2025

Jason and team were very communicative throughout the entire service process. I’d certainly recommend them and would bring my vehicle in for service at LaFontaine again!

3/28/2025

Nicholas, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE, MI

Daina D|2025 Chevrolet Blazer

Confirmed Sales Customer

3/29/2025

My agent found me the perfect car. Got me a great deal. Process was fast and efficient. Did everything over the phone and email. Just had to walk in and get my keys.

BRYCE MOJICA

3/31/2025

Thanks Daina! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GRAND BLANC, MI

Robert C|2024 Chevrolet Trax

Confirmed Service Customer

4/1/2025

Got my vehicle in and out very quickly! Excellent service!

4/2/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEXTER, MI

Mohamad A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/1/2025

I worked with AMAR Halitovic, He is very honest and was after my own interest to save me money. Very fast process, and not going back and force to his manager like the other dealers. I would make this dealership my choice for my next car.

DANIEL PROVENZOLA

4/2/2025

Mohamad, we want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FARMINGTON HILLS, MI

Megan C|2025 Chevrolet Traverse

Confirmed Sales Customer

4/2/2025

Quick and easy buying experience. My husband worked out everything in advance (trade-in, price, etc.) and we were in and out of dealership in under an hour with my new vehicle.

DAYNE TIMMINS

4/4/2025

Megan, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

PERRYSBURG, OH

Robert V|2025 Chevrolet Trax

Confirmed Sales Customer

4/2/2025

Excellent

LOGAN CARTER

4/4/2025

Robert, we are very happy we could provide you with a positive experience!

Business Response

ANN ARBOR, MI

Steven K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/2/2025

Quick, friendly, efficient service. I did not have an appointment but my truck would not start at all so they got me right in, and had it diagnosed and fixed in a few hours. The staff are always friendly and helpful.

4/4/2025

Steven, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WHITMORE LAKE, MI

Alan D|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/2/2025

Great staff, very professional and easy to work with.

4/4/2025

Alan, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANN ARBOR, MI

Gregory E|2025 Chevrolet Trax

Confirmed Sales Customer

3/22/2025

Robert Halfacre , and everyone that work with him , could be more helpful ! Awesome crew !

ROBERT HALFACRE

3/24/2025

Gregory, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Jarrett F|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/24/2025

Very easy simple process

BRENDAN RADEN

3/25/2025

Jarrett, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FLAT ROCK, MI

John F|2025 Chevrolet Equinox

Confirmed Sales Customer

3/24/2025

Always a good experience working with Robert and Erica!

ROBERT HALFACRE

3/25/2025

John, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Robert S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/25/2025

First class service

3/26/2025

Robert, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CHELSEA, MI

Frank R|2018 Chevrolet Traverse

Confirmed Service Customer

3/25/2025

Been doing all car purchases and service in dexter lafontaine for many years. Have always Been happy with all aspects there.

3/26/2025

Frank, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

ANN ARBOR, MI

Ranvir U|2020 Chevrolet Bolt EV

Confirmed Service Customer

3/28/2025

Staff is cooperative and helpful

3/30/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Greg P|2018 Chevrolet Colorado

Confirmed Service Customer

3/31/2025

The service department handled my vehicle with professionalism and compassion. I am grateful for their understanding and support.

4/1/2025

Greg, thank you so much for your positive comments about LaFontaine Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

Darrell L|2013 Chevrolet 1500 Suburban

Confirmed Service Customer

4/2/2025

Very friendly, in and out of service fast.

4/3/2025

Darrell, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Michael K|2025 Chevrolet Blazer

Confirmed Sales Customer

4/2/2025

The sales representative was exceptional! He was very knowledgeable in all aspects of selecting and leasing the right car for us. He was a wonderful communicator, keeping us informed throughout the entire process. His name is Kurt Chapelle.

BRENDAN RADEN

4/3/2025

Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINDEN, MI

Craig L|2025 Chevrolet Equinox

Confirmed Sales Customer

4/2/2025

Nathen was great! I saw Nathen a month before I bought my equinox. I told him what I was looking for and when the time was right he followed up and sold me the car the same day. I would and will recommend Nathen to everyone I know. My son recommended Nathen to me and I had recommended Nathen to a friend 5 months prior to buying my car. I have bought cars from that location for over 45 years when it was Lou Lariche.

DANIEL PROVENZOLA

4/4/2025

Craig, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Gregory D|2024 Chevrolet Equinox EV

Confirmed Sales Customer

4/5/2025

Our sales person was knowledgeable, thorough and cared about preferences when it came to choosing a vehicle. He followed through from the beginning of the process to the end.

BRENDAN RADEN

4/7/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SWARTZ CREEK, MI

Brooke V|2025 Chevrolet Traverse

Confirmed Sales Customer

4/6/2025

I felt welcomed at Dexter LaFontaine Chevrolet and Lakin Walsh was wonderful to work with!

LAKIN WALCH

4/7/2025

Brooke, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Tracy S|2025 Chevrolet Equinox

Confirmed Service Customer

4/7/2025

Everything that my car went in for was taken care of

4/9/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

ANN ARBOR, MI

Steve H|2025 Chevrolet Equinox EV

Confirmed Service Customer

4/7/2025

I am completely satisfied with the work completed at the body shop.

4/9/2025

Steve, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

PLYMOUTH, MI

Jonathan D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/10/2025

Everyone we worked with was great. Caleb especially was friendly and knowledgeable on the vehicle and the process. He was quick to respond to questions and concerns after the purchase and has kept in touch to make sure we are happy with our vehicle.

CALEB HILL

4/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

WAYNE, OH

Tammy M|2024 Chevrolet Blazer

Confirmed Service Customer

4/10/2025

Car was done efficiently. Very friendly when picking up. Didn’t have to wait.

4/11/2025

Tammy, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PINCKNEY, MI

Christine J|2021 Chevrolet Trax

Confirmed Service Customer

4/11/2025

Tony and Travis in service and Bill in parts did an outstanding job getting my Trax repaired quickly and back on the road fast.

4/12/2025

Christine, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

Business Response

MUNITH, MI

Damon C|1990 Chevrolet Suburban

Confirmed Service Customer

4/7/2025

Had a great expirence! Wont take my car anywhere else!

4/9/2025

Damon, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

JACKSON, MI

Paul M|2013 Chevrolet Volt

Confirmed Service Customer

4/8/2025

Quick intake for service, friendly staff, work was done quickly and the link to the video review was very helpful.

4/9/2025

Paul, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEXTER, MI

Roniya R|2025 Chevrolet Equinox

Confirmed Sales Customer

4/8/2025

Rocky is a star.. I got my car in 6 hours

DANIEL PROVENZOLA

4/9/2025

Roniya, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WIXOM, MI

Joseph Z|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2025

I noticed an engine “tick” on my Silverado at idle and with the well documented lifter issue I wanted to get it looked at before I was out of warranty. I explained this when I brought the truck in and had a very good conversation at the counter. A service tech walked to the vehicle to make sure he could hear the tick that I described. The vehicle was left there to be checked over more thoroughly and given a test drive. At the end, the noise was diagnosed as a high pressure fuel pump and was determined to be normal. I received a brief video from the tech summarizing the outcome. My truck was washed and when I picked it up, there was no charge!!! I could not be more satisfied with my experience. Kudos to the entire LaFontaine service department.

4/9/2025

Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Paul Z|2015 GMC Yukon

Confirmed Service Customer

4/9/2025

I needed a quick oil change and I was able to get the service performed quickly.

4/10/2025

Paul, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANN ARBOR, MI

Michelle M|2025 Buick Envista

Confirmed Service Customer

4/14/2025

Did what needed to be done

4/15/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

CHELSEA, MI

Gary T|2017 Chevrolet Cruze

Confirmed Service Customer

4/11/2025

Staff at Dexter Chevrolet are competent and professional.

4/13/2025

Gary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Scott F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/11/2025

LaFontaine Dexter was recommended to me by a family member who had a great buying experience previously with Karli Bentley and Robert Halfacre. I spoke with Karli on the phone about a truck that was posted on their website. She sent pictures once it was washed and prepped and verified it had the options I wanted so we set up an appointment to view and test drive it. The wife and I drove an hour to meet with Robert who had the truck waiting for us. The paper work and purchase was friendly and seamless. Would definitely recommend this dealer and especially these sales reps again

ROBERT HALFACRE

4/13/2025

Scott, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day!

Business Response

TAYLOR, MI

Terry M|2019 Chevrolet Tahoe

Confirmed Service Customer

4/14/2025

I got in when I needed to and service checked the repair cost with my extended warranty (which covered the repair) without my having to ask.

4/16/2025

Terry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

John R|2025 Chevrolet Trailblazer

Confirmed Service Customer

4/14/2025

Keep me posted because the part was back ordered.

4/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

ANN ARBOR, MI

Larry B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/15/2025

My experience this time and every time over the last 6 years is always excellent!! The service, quality and people at LaFontaine are the best of the best!! Lare Blum

4/16/2025

Thanks Larry! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Cheryl B|2025 Chevrolet Equinox

Confirmed Sales Customer

4/15/2025

Dale was very helpful throughout the entire buying experience. The sales manager was very thorough with all documents

DALE NEWMAN

4/16/2025

Cheryl, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

BRIGHTON, MI

Sara H|2018 Chevrolet Traverse

Confirmed Service Customer

4/15/2025

Quick and efficient

4/16/2025

Sara, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEXTER, MI

Thomas A|2024 Chevrolet Equinox EV

Confirmed Service Customer

4/16/2025

Compentent, transparent, and friendly.

4/17/2025

Thomas, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PINCKNEY, MI

John H|2021 Buick Encore

Confirmed Service Customer

4/16/2025

Fast, efficient and professional, thanks a lot.

4/17/2025

John, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

ANN ARBOR, MI

Gregory B|2024 Chevrolet Blazer

Confirmed Service Customer

4/18/2025

Easy to set up, quick service, appreciate the videos sent of the inspection of the car.

4/20/2025

Gregory, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Tim H|2019 Chevrolet Traverse

Confirmed Service Customer

4/18/2025

Everyone was very nice when I got there to pick up my truck. Nick handled the paperwork and service that was needed very well

4/20/2025

Tim, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Business Response

REDFORD, MI

William B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

4/18/2025

Jason Barron as alway was excellent. He makes the service experience as stress free as possible!!

4/20/2025

William, we want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Jeffrey M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

4/20/2025

Jason in service was very professional and understanding

4/21/2025

Jeffrey, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREGORY, MI

Jennifer W|2024 Chevrolet Blazer

Confirmed Service Customer

4/22/2025

The service person Nick is very helpful and pleasant

4/23/2025

Jennifer, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MANCHESTER, MI

Keith S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/23/2025

They got my truck in and finished in one day!!!!! Yes!!!

4/24/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Ronald S|2023 GMC Canyon

Confirmed Service Customer

4/17/2025

Jason answered all my questions and went above and beyond to get my vehicle repaired the same day with me not having an appointment. He also got me a ride home and took care of all my comfort needs while I waited for the ride. Thank you Jason!

4/18/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

DEXTER, MI

Scott L|2014 Chevrolet 2500 Express

Confirmed Service Customer

4/17/2025

Quick service and quotes

4/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Renardo G|2024 GMC Sierra 1500

Confirmed Service Customer

4/18/2025

Damon was awesome

4/20/2025

Renardo, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Jonas C|2017 Chevrolet Colorado

Confirmed Service Customer

4/20/2025

No complaints

4/21/2025

Jonas, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Pamela J|2023 Chevrolet Blazer

Confirmed Service Customer

4/21/2025

Liked the inspection video. Have not seen that before

4/22/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

YPSILANTI, MI

Louann W|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/22/2025

My truck was there for four months. Little information given.

4/23/2025

Louann, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (734) 707-4029 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

DEXTER, MI

William M|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/23/2025

They did an excellent job in a very timely manner, quicker than I expected

4/24/2025

William, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

William C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/24/2025

My experience was awesome you are treated like family there. I have bought my vehicles from here for years and I will continue for years to come

JASON NABOZNY

4/25/2025

William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GIBRALTAR, MI

Kelly M|2009 Chevrolet Cobalt

Confirmed Service Customer

4/26/2025

I wasn't a fan of the guilt tripping my original advisor (Tony) put me through, but I hear he is gone and I was generally happy with the work done. However, I really dislike that my contact information seems to have been sold to Carfax, since I am now getting nonstop marketing from them.

4/28/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager, Peter McDonald, pmcdonald@lafontaine.com

Business Response

DEXTER, MI

Mark A|2024 Chevrolet Equinox EV

Confirmed Sales Customer

4/24/2025

Dale Newman was very professional and extremely helpful.

DALE NEWMAN

4/25/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

CHARLESTON, SC

Dusty F|2019 Chevrolet Traverse

Confirmed Service Customer

4/25/2025

It was great like always!

4/27/2025

Dusty, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOWELL, MI

Joseph C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/25/2025

Fast turnover and excellent communication

4/27/2025

Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRIGHTON, MI

Keith G|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/25/2025

Jason is always excellent

4/27/2025

Keith, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WILLIS, MI

Nicholas S|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/25/2025

Erika was great to deal with and very helpful in the purchase of my vehicle. She was understanding and provided me with all of the information requested on both the vehicle and financing options.

ROBERT HALFACRE

4/27/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Lawrence W|2017 Chevrolet Corvette

Confirmed Service Customer

4/27/2025

Super helpful service writer.I made an appointment to have my car checked out and they worked on it as soon as I dropped it off and finished the job quickly.

4/28/2025

Lawrence, we're glad you had such a wonderful experience with us! Thank you for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

ANN ARBOR, MI

Linda W|2011 Chevrolet Malibu

Confirmed Service Customer

4/27/2025

I always appreciate the service experience. I wait for my car, and the estimate Nick gives me is always very close to the time the appt takes.

4/28/2025

Linda, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Randolph G|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

4/27/2025

Great experience, truthful and stress free.

ALEXANDER FIRU

4/28/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BELLEVILLE, MI

Charles K|2025 Chevrolet Trax

Confirmed Sales Customer

4/27/2025

Our experience with Team Halfacre and everyone else at LaFontaine in Dexter was exceptional.

ROBERT HALFACRE

4/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Ralph B|2025 Chevrolet Equinox

Confirmed Sales Customer

4/26/2025

We will continue to use LaFontaine Chevy in Dexter whenever possible even though we live in Indianapolis, IN. Terrific dealership in both sales and service. Yes, we recommend them to any family or friend that is thinking of a new car or asks.

ROBERT HALFACRE

4/28/2025

Ralph, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NEW PALESTINE, IN

Matthew C|2022 GMC 1500 Sierra

Confirmed Service Customer

4/28/2025

Great experience

4/29/2025

Matthew, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

ANNARBOR, MI

Steven N|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/28/2025

Great! We will definitely buy our next vehicle from you guys again

BRYCE MOJICA

4/29/2025

Steven, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PLYMOUTH, MI

John R|2023 Chevrolet Bolt EUV

Confirmed Service Customer

4/28/2025

Video by tech was excellent.

4/29/2025

John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Theresa T|2024 Chevrolet Equinox

Confirmed Service Customer

4/28/2025

It’s always a distinct pleasure to be at this dealership. I’ve been a customer for nearly 20 years. I highly recommend this dealership!!!

4/30/2025

Theresa, thank you for choosing LaFontaine Chevrolet as your first choice for all your automotive needs! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

ANN ARBOR, MI

Linda C|2024 Chevrolet Traverse

Confirmed Service Customer

4/30/2025

Everything went great, but won’t know until fall if the heater issues were fixed.

5/2/2025

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (734) 707-4029 so we can assist you further.

Business Response

CHELSEA, MI

Bill H|2020 Chevrolet Corvette

Confirmed Service Customer

5/1/2025

You did a great job BUT the cost of an oil change and the fluid and filter transmission change for $966.97 was excessive!!!

5/2/2025

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

WHITMORE LAKE, MI

Dennis B|2024 Chevrolet Trax

Confirmed Service Customer

5/1/2025

Excellent service rep and comfortable waiting area.

5/2/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ANN ARBOR, MI

Larry B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/1/2025

Always excellent!! I trust their knowledge and experience provided me with an honest evaluation of repairs needed.

5/2/2025

Larry, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEXTER, MI

Timothy M|2025 Chevrolet Equinox

Confirmed Sales Customer

5/2/2025

My wife and I travel 40 miles to your dealership.

ROBERT HALFACRE

5/3/2025

Timothy, thank you for choosing LaFontaine Chevrolet as your first choice for all your automotive needs! We look forward to your next visit! Take care!

Business Response

FARMINGTON, MI

Elizabeth M|2025 Chevrolet Trax

Confirmed Sales Customer

5/2/2025

Smooth delivery of new vehicle

ROBERT HALFACRE

5/3/2025

Elizabeth, we want all our clients to have a comfortable and stress-free experience with us! Thank you, and have a fantastic day!

Business Response

FARMINGTON, MI

Elizabeth M|2023 Chevrolet Equinox

Confirmed Service Customer

5/2/2025

Smooth delivery of new vehicle

5/3/2025

Elizbeth, we want all our clients to have a comfortable and stress-free experience with us! Thank you, and have a fantastic day!

Business Response

FARMINGTON, MI

Deb K|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/2/2025

Jason was amazing! Communicated the entire process

5/3/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

WHITMORE LAKE, MI

Melania F|2025 Chevrolet Equinox

Confirmed Sales Customer

5/2/2025

Very experienced

JASON NABOZNY

5/3/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Regina R|2023 Chevrolet Equinox

Confirmed Service Customer

5/2/2025

I went online and got a coupon for an oil change. I got an appointment the next morning. I was in and out just waited in their nice waiting room. My salesman Calvin saw me and talked with me to catch up.

5/3/2025

Regina, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

James B|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/5/2025

Brought my car in on Friday for an appointment on Saturday. Jason was able to work it in for me and get it done so much earlier than expected. Thank you so much!

5/6/2025

James, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEXTER, MI

Philip S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/5/2025

Ben was so great to work with! He answered every question I had and made the entire process so easy. Cannot recommend enough. Glad I switched over from another dealership.

DANIEL PROVENZOLA

5/7/2025

Philip, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We hope you have a great day!

Business Response

PLYMOUTH, MI

John M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/5/2025

Great deal great vehicle!

JACOB WOLTERS

5/6/2025

John, thank you so much for your positive comments about LaFontaine Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

YPSILANTI, MI

Denver S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/5/2025

I had a great experience recently when I leased my new Silverado and needed more room, which the Colorado could not provide. With two toddlers, it can get tighter; that's the reason why we upgraded to the Silverado vehicle. Rob Halfarce was able to find out what I needed, which was checked off my bucket list, and the vehicle was in stock, making it more convenient as I didn't have to wait too long. Plus, with the current market and uncertain information regarding tariffs, I decided to lease a new vehicle sooner than this coming September. Rob was great at explaining the process, and the customer service was excellent, along with his team of experts. I would recommend him to other buyers who are looking for a new vehicle to lease or buy. Rob was reliable, and when I had questions, he answered them all in a timely matter. I recommend him to other buyers who are looking for a new vehicle to lease or buy a new vehicle.

ROBERT HALFACRE

5/6/2025

Denver, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

CHELSEA, MI

Anthony P|2024 Chevrolet Trax

Confirmed Service Customer

5/6/2025

They did a great job, listening to my needs and making me feel heard,

5/7/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTH LYON, MI

Deanne W|2025 Chevrolet Blazer

Confirmed Sales Customer

5/6/2025

This is our 2nd experience with your dealership. The first time we had a 5 star experience… this time it was only 4 stars. In this current experience we leased a blazer. Upon pick up we felt the interior and exterior could have been detailed more than it was. My husband had to clean both the inside and outside after we got home. ☹️

JASON NABOZNY

5/8/2025

Deanne, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at ttalarico@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you. General Sales Manager, Tony Talarico ttalarico@lafontaine.com

Business Response

HOWELL, MI

Helen H|2022 Chevrolet Trax

Confirmed Service Customer

5/7/2025

Great service as usual

5/8/2025

Helen, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ANN ARBOR, MI

David P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/7/2025

They was friendly and the waiting area was very nice and clean

5/8/2025

David, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

JACKSON, MI

Candace P|2018 Chevrolet Trax

Confirmed Service Customer

5/7/2025

I always leave Dexter Chevy Service feeling great!! Damon and Nick are very special to me and i love how they take care of me and my car!! Thanks again guys you are the best!!

5/8/2025

Candace, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Jim N|2025 Chevrolet Blazer

Confirmed Service Customer

5/9/2025

I am most confident with Nick taking care of my car.

5/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Nathan C|2023 Chevrolet Malibu

Confirmed Service Customer

5/9/2025

Great service, attentive, and prompt

5/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

DEXTER, MI

Pat R|2020 Buick Encore GX

Confirmed Service Customer

5/9/2025

Oil changed in under an hour.

5/12/2025

Pat, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

Cody W|2019 Chevrolet Cruze

Confirmed Service Customer

5/11/2025

Jason always takes great care of me. Great customer service!

5/12/2025

Cody, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Kevin H|2020 Chevrolet Equinox

Confirmed Service Customer

5/12/2025

Excellent service. Jason has always been reliable and honest about what service/repairs my vehicle may need.

5/12/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Joy J|2024 Chevrolet Suburban 1500

Confirmed Service Customer

5/12/2025

Friendly service.

5/14/2025

Joy, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Don W|2025 Chevrolet Trax

Confirmed Service Customer

5/12/2025

We had a small snap on part (door lock cover) that was missing from delivery. Nick got the part, wrote is up for warranty and snapped it on, we didn't have to leave the service drive

5/13/2025

Don, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Robert Z|2025 Chevrolet Equinox

Confirmed Service Customer

5/12/2025

Jason kept me up to date on the repair and Cindy was great helping me with a vehicle to get around.

5/13/2025

Robert, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Mark R|2024 Chevrolet Colorado

Confirmed Service Customer

5/7/2025

Great customer service and fast service

5/8/2025

Mark, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Paul W|2020 Buick Envision

Confirmed Service Customer

5/7/2025

You did the work fine, as far as I can determine, in a reasonable amount of time. The employees were friendly and helpful. $100 for an oil change and tire rotation seems a bit extravagant, though. Im retired and on a fixed income.

5/8/2025

Paul, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Jeff B|2024 Chevrolet Equinox EV

Confirmed Service Customer

5/7/2025

The service team was very responsive and professional. They kept me updated throughout the entire process.

5/8/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

DEXTER, MI

Paul B|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/7/2025

I had the back up camera replaced on my 2025 Trailblazer (warranty work) and an oil change. Glad to have that featured restored. Thank you.

5/8/2025

Paul, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (734) 249-9026 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

PINCKNEY, MI

William M|2020 Chevrolet Blazer

Confirmed Service Customer

5/10/2025

Good

5/12/2025

William, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

YPSILANTI, MI

Jody K|2024 Chevrolet Traverse

Confirmed Service Customer

5/12/2025

Always #1 service & sales. Definitely like family!

5/13/2025

Jody, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRASS LAKE, MI

Russell B|2024 Chevrolet Blazer

Confirmed Service Customer

5/12/2025

The experience was great, more than 5 Stars. I now plan to take all my vehicles there, including our non-Chevrolets. Jason is the most helpful and professional Service Representative you could ask for. Very knowledgeable.

5/14/2025

Russell, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEXTER, MI

Wendie F|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/14/2025

Dale Newman is wonderful! We have purchased and/or leased many vehicles from him including several Equinox vehicles and a 2023 Trailblazer. Now we have purchased a 2025 Trailblazer and we are very happy. A couple of our adult kids have also dealt with Dale for new vehicles.

DALE NEWMAN

5/15/2025

Wendie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

David G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/12/2025

Oil change and tires rotation

5/13/2025

David, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GRASS LAKE, MI

Rose R|2021 Chevrolet Trailblazer

Confirmed Service Customer

5/13/2025

I am always pleased with the service I receive at this dealership

5/14/2025

Rose, thank you for choosing LaFontaine Chevrolet - Service as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CANTON, MI

Gary C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

5/13/2025

Jason is always great at getting me checked in and getting the work completed on time.

5/14/2025

Gary, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Gail C|2025 Chevrolet Blazer

Confirmed Sales Customer

5/15/2025

Robert Halfacre is excellent to work with. He and his team went the extra mile to find me the exact car I wanted and get it for me. He is honest and fun to work with. This is the third vehicle our family has purchased from him - we won't go anywhere else.

ROBERT HALFACRE

5/16/2025

Gail, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

WHITMORE LAKE, MI

Andrea M|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/15/2025

The Halfacre Team are great! They helped us so much!

ROBERT HALFACRE

5/16/2025

Andrea, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

YPSILANTI, MI

Cheri L|2025 Chevrolet Trax

Confirmed Service Customer

5/15/2025

I wasn’t there long first oil change new vehicle

5/16/2025

Cheri, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Paul B|2021 Chevrolet Tahoe

Confirmed Service Customer

5/15/2025

Overall, this is average service. Nice people checking me into the appointment, and it was completed in under 1 hour, but they didn't refill my window washer solvent that was completely empty and had a warning light notifying them of this. Although this doesn't seem like a big deal, it just causes me, the customer, to refill, when this should have been part of the service that was provided. Just disappointing overall.

5/16/2025

Paul, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 707-4029 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

ANN ARBOR, MI

Jacob P|2021 Chevrolet Blazer

Confirmed Service Customer

5/15/2025

Wonderful costumer experience

5/16/2025

Jacob, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TECUMSEH, MI

Jason T|2025 GMC Sierra 1500

Confirmed Service Customer

5/16/2025

Jason Barron was very helpful, polite, on-time, and courteous. Couldn't have had a better experience onsite. I would rate the online scheduler a minus (-1). I tried on my mobile and wasnt able to get service scheduled. I then tried on a desktop and still was unable to get a service scheduled. The automated robot that scheduled my service was 80% accurate with hearing my information. Again, once onsite Jason and the team nailed the service. Some work could be done on the scheduling side of things.

5/17/2025

Jason, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (734) 707-4029 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GREGORY, MI

Jennifer W|2024 Chevrolet Blazer

Confirmed Service Customer

5/16/2025

The service advisor Nick was helpful and explained my service

5/17/2025

Jennifer, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MANCHESTER, MI

Tina K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/16/2025

Service appointment went fine. The only issue I have is that even though I made the appointment online with my cell phone number, everything for the appointment text wise went to my wife's cell phone. The records between the 2 vehicles have become tangled, whether it be my chevy app, onstar, lafontaine service appointments, etc.

5/17/2025

Thank you for taking the time to leave us your honest feedback. Thank you for leaving feedback. Please reach out to our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com us so we may identify ways to improve your experience.

Business Response

YPSILANTI, MI

Donald F|2024 Chevrolet Blazer

Confirmed Service Customer

5/16/2025

I had scheduled an appointment for a routine maintenance and the service was excellent . The staff was very helpful I asked if they would clean my inside windows. They did a very food job and they vaccumed the inside. I was very pleased .

5/18/2025

Donald, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CHELSEA, MI

Doo C|2015 Chevrolet Suburban

Confirmed Service Customer

5/16/2025

Jason was excellent as usual in making sure everything was up to date. I appreciated his quick problem solving in putting me in a loaner for a few hours when we realized the repairs would take a bit longer than anticipated.

5/18/2025

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Richard C|2025 Chevrolet Equinox

Confirmed Service Customer

5/14/2025

I always feel like I'm visiting with friends when I go in for service. I think they do the very best that they can.

5/15/2025

Richard, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PINCKNEY, MI

John P|2024 Chevrolet Traverse

Confirmed Service Customer

5/15/2025

Everything went as well as always. Jason Barron makes sure we are taken care of.

5/16/2025

John, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SOUTH LYON, MI

Angela M|2020 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

Very helpful getting our claim processed via warranty

5/16/2025

Angela, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRASS LAKE, MI

Mark L|2024 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/17/2025

Nate and Aaron were a pleasure to work with on my new purchase.

AARON HARDING

5/19/2025

Mark, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, MI

Madison T|2025 Chevrolet Traverse

Confirmed Sales Customer

5/19/2025

Experience was great and everyone was very helpful with my outside financing

BRYCE MOJICA

5/21/2025

Madison, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FLINT, MI

Cynthia Z|2025 Chevrolet Equinox

Confirmed Sales Customer

5/19/2025

Everyone I've ever worked with/talked to there have been super friendly and helpful. That's why I keep going back for all my vehicle needs, from a simple oil change to obtaining a new car.

ROBERT HALFACRE

5/21/2025

Cynthia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

Christy H|2017 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Quick response to email inquiry

5/22/2025

Christy, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Garry S|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

5/22/2025

Jason was great. Very nice and called me as soon as it was ready. You should keep him around. He knows his stuff.

5/23/2025

Garry, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Cheryl W|2015 Chevrolet Tahoe

Confirmed Service Customer

5/19/2025

Nick was a fantastic liaison with the technician. He helped me understand what was needed and done. He worked late to be sure I was able to pick up my car the same day. I am extremely grateful!

5/21/2025

Cheryl, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Pamela H|2024 Chevrolet Blazer

Confirmed Service Customer

5/19/2025

Service Department was very accommodating regarding my schedule. They were courteous, fun and made 8:00 AM on a Monday morning a great experience. Fabulous people to work with - would not consider going anywhere else.

5/21/2025

Pamela, thank you so much for your positive comments about LaFontaine Chevrolet! We can't wait to see you again, have a great day.

Business Response

PINCKNEY, MI

Michael G|2024 Chevrolet Corvette

Confirmed Service Customer

5/21/2025

Nick Chesla is an excellent service advisor

5/22/2025

Michael, thanks for highlighting our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ANN ARBOR, MI

Herbert K|2024 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Allowed us to change our appointment from morning to afternoon. Oil change, tire rotation and vehicle inspection all in a very reasonable amount of time.

5/22/2025

Herbert, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ANN ARBOR, MI

Steven O|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2025

Jason is the best

5/22/2025

Steven, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

CANTON, MI

William J|2019 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

The whole buying process was outstanding. Calvin, Curtis, and Steve all were friendly and curious and made everything as quick and smooth as possible.

5/25/2025

William, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MUNITH, MI

Kory B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/24/2025

Service was good

5/26/2025

Kory, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BRIGHTON, MI

Christina B|2024 Chevrolet Equinox

Confirmed Service Customer

5/27/2025

Friendly, quick and easy to work with.

5/28/2025

Christina, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

David S|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

5/28/2025

Process was smooth and easy and very accommodating, Nate and Ryan are awesome!

BRENDAN RADEN

5/29/2025

David, thanks for your praise and kind comments about our team. We hope you have a great day!

Business Response

NEW BALTIMORE, MI

Patti F|2025 Chevrolet Equinox

Confirmed Sales Customer

5/20/2025

My person at LaFontaine is Robert half acre . He explained everything to me showed me different things on my new car I wasn’t sure of . This is the 2nd car I have gotten from him and I am a happy camper right now

ROBERT HALFACRE

5/29/2025

Patti, thank you for your kind review; we are happy to pass along your comments to Robert here at LaFontaine Chevrolet! We hope to see you soon!

Business Response

YPSILANTI, MI

David P|2021 GMC Terrain

Confirmed Service Customer

5/28/2025

Comfortable waiting area, friendly staff

5/29/2025

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

WHITMORE LAKE, MI

Sarah B|2025 Chevrolet Traverse

Confirmed Sales Customer

5/29/2025

We had a wonderful experience! The Halfacre team had everything ready for us so the process was smooth and quick with our 11 month old daughter which was a blessing. Everyone was helpful and understanding as we worked through with a fussy baby in tow.

ROBERT HALFACRE

5/30/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

Business Response

ADRIAN, MI

Curtis C|2022 Chevrolet Camaro

Confirmed Service Customer

6/2/2025

always the best

6/3/2025

Curtis, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

ANN ARBOR, MI

Careylynn F|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/2/2025

The service was timely and provided information about service provided

6/3/2025

Careylynn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always glad to help!

Business Response

GREGORY, MI

Robert Z|2024 Chevrolet Equinox

Confirmed Service Customer

6/2/2025

Great service. Nice loaner while vehicle was serviced. Great service rep.

6/4/2025

Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet - Service and we hope to see you again soon!

Business Response

ANN ARBOR, MI

Nasser J|2016 Chevrolet Traverse

Confirmed Service Customer

6/2/2025

A leak in a my 2016 Traverse's steering pressure line hose needed replacement. The repair was completed as quoted in addition to the "Air Bag" safety recall was finally done; surprisingly the part was available after almost 2 years, The service consultant, Janson Barron, was excellent, thank you!!

6/4/2025

Nasser, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet - Service! We hope you have a great day!

Business Response

ANN ARBOR, MI

Dean W|2023 Chevrolet Equinox

Confirmed Service Customer

6/3/2025

1.) I noticed that the wheel socket was not returned (from the trunk area from whence someone removed it from a small zipper bag) that was used to rotate tires. It was left on the front passenger seat. The 2nd item revealed itself when I lifted the hood this am to check the oil level (which was perfect), I noticed that the windshield fluid container was about 1/3 empty. Obviously, the statement that all fluid levels will be checked appears to be false with my visit. The video that showed up on my email when I returned home was interesting but since it was at a faster pace than one can really interrupt what is being shown, was not as helpful as I was hoping for it to be.

6/4/2025

Dean, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SALINE, MI

Kevin R|2025 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

Professional and polite

6/5/2025

Kevin, thank you so much for your positive comments about LaFontaine Chevrolet - Service! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Douglas E|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2025

Oil change was done in a very timely manner. But they did not top off the windshield fluid level and took too much air out of the tires.

6/5/2025

Douglas, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Peter McDonald at pmcdonald@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ANN ARBOR, MI

Gary W|2024 Chevrolet Trax

Confirmed Service Customer

6/4/2025

My relationship with La Fontaine, Dexter, spans many years. They never disappoint.

6/5/2025

Gary, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITMORE LAKE, MI

Nancy Y|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/9/2025

I love LaFontaine Chevrolet in Dexter. I had a great experience with leasing my 2025 Trailblazer. Robert Halfacre and his daughter Erika are very good people. Both of them helped me so much through the whole experience. I appreciate both of them of much!!

ROBERT HALFACRE

6/10/2025

Nancy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

YPSILANTI, MI

James D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/9/2025

All work was done as requested in a timely fashion

6/10/2025

James, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Chad C|2025 Chevrolet Silverado EV

Confirmed Sales Customer

6/9/2025

Jason is an excellent, personable salesperson. He makes the process easier. Wish all dealerships would follow the Tesla model to make it more seamless.

JASON NABOZNY

6/11/2025

Chad, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

CHELSEA, MI

Pat H|2017 Buick Enclave

Confirmed Service Customer

5/23/2025

Great service as always.

5/24/2025

Pat, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Patricia C|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/25/2025

Great working with you and I’ll be back for sure!

JASON NABOZNY

5/26/2025

Patricia, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

BROWNSTOWN, MI

Cheryl C|2025 Chevrolet Equinox

Confirmed Sales Customer

5/25/2025

Always a pleasure with Robert

ROBERT HALFACRE

5/26/2025

Cheryl, thank you for your kind words and this wonderful review! We hope you have a great day!

Business Response

BRIGHTON, MI

Kevin R|2005 Chevrolet Suburban

Confirmed Service Customer

6/2/2025

Easy as could be. Great communication and an even better price.

6/3/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHELSEA, MI

David F|2025 Chevrolet Equinox EV

Confirmed Service Customer

6/2/2025

Service has always been good. Despite not being able to fix our 2017 Volt gor nearly a year all other service was well done. Having our 2025 Equinox serviced there.

6/4/2025

David, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Alan S|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/4/2025

Fast and on time

6/5/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PINCKNEY, MI

Whitney S|2025 Chevrolet Traverse

Confirmed Service Customer

6/4/2025

Service office guy was great!

6/5/2025

Whitney, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Samantha W|2024 Chevrolet Trax

Confirmed Service Customer

6/9/2025

Fast and friendly

6/10/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ANN ARBOR, MI

Phyllis L|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/10/2025

LaFontaine Dexter is my dealership of choice because they work together to make my visit is completed as quickly as possible. I always know I can call if I have any issues with my vehicle.

6/11/2025

Thank you for choosing LaFontaine Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

HOWELL, MI

Adam M|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/11/2025

Clean, friendly service

6/12/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WHITMORE LAKE, MI

Nathaniel V|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/9/2025

Saleman and his team were great to work with. Very knowledgeable.

DANIEL PROVENZOLA

6/11/2025

Nathaniel, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GARDEN CITY, MI

Judith C|2026 Chevrolet Equinox

Confirmed Sales Customer

6/10/2025

Always the best care from the Halfacre team !! They go out of their way to help and answer all questions at anytime😊😊👍

ROBERT HALFACRE

6/11/2025

Judith, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WHITMORE LAKE, MI

David P|2023 GMC Yukon XL 1500

Confirmed Service Customer

6/10/2025

Great service department, comfortable waiting area

6/11/2025

David, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WHITMORE LAKE, MI

John F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2025

Always great working with Jason in service!

6/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

PINCKNEY, MI

Abigail T|2025 Chevrolet Traverse

Confirmed Sales Customer

6/12/2025

They were able to beat all other prices, excellent communication, wonderful experience with Lakin. The biggest reason was the delivery experience I didn't have to wait to sign a bunch of papers with a small child. If the prices are just as good we'll be back in 3 years for our next one.

LAKIN WALCH

6/13/2025

Abigail, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DEARBORN HEIGHTS, MI

Christie K|2014 Chevrolet Traverse

Confirmed Service Customer

6/12/2025

Always friendly and thorough.

6/13/2025

Christie, your wonderful feedback and rating mean a lot to us. Thank you again for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

ANN ARBOR, MI

Matthew S|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/13/2025

Manager Kasey is immature and very poor at handling being told she’s wrong.

6/16/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Peter McDonald at pmcdonald@lafontaine.com to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SALINE, MI

Jordan F|2023 Chevrolet Traverse

Confirmed Service Customer

6/14/2025

Great service, always appreciate the nice place to wait while getting service done. I was a little put off by the 3% service charge to use my credit card. I already pay a premium to get service done at the dealership as opposed to a smaller shop and this type of nickel and diming is quite frustrating. Almost enough to start looking at cheaper smaller shops. We've bought a new vehicle at your dealership and had all our service done on our vehicles for more than 7 years and would like to continue to do so if the experience is good and it works out financially.

6/16/2025

Jordan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Peter McDonald, pmcdonald@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DEXTER, MI

Joseph D|2024 Chevrolet Equinox

Confirmed Service Customer

6/12/2025

The service desk rep was excellent, techs diagnosed the problem right away, and the part delivery and repair were prompt. They did everything well, and as quickly as possible.

6/13/2025

Joseph, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Michelle H|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/13/2025

Caleb Hill, my salesperson, made the process of finding and buying my vehicle a breeze. I was experiencing a tight deadline to find a new car while dealing with some intense work deadlines. He was able to communicate key details about the vehicle via my preferred method (text) to keep the process moving. He answered all of my questions, offered suggestions, and was extremely responsive. He knew that my schedule was packed so he offered to get all the paperwork going, even before I saw the car in person. He took the gamble that his efforts might be for naught, ensuring a timely dealership experience if I decided to go with the specific vehicle. My entire visit to the dealership lasted about an hour, including a test drive of the car. I wasn't able to take it with me that day (as I had my other vehicle) so he made sure to be available to me a few days later so I could pick it up. He was a pleasure to work with, and the next time we need a vehicle, we will definitely reach back out to Caleb.

CALEB HILL

6/13/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

William M|2020 Chevrolet Blazer

Confirmed Service Customer

6/13/2025

Very attentive and excellent care

6/16/2025

William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Nicholas S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/15/2025

Calvin was nice and not pushy at all. They ended up giving me a great trade in price for my old car. Then ended up giving additional discounts when I came back later to do the paperwork. Overall a good experience.

CALVIN CUPITT

6/17/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Clarence G|2023 Chevrolet Tahoe

Confirmed Service Customer

6/16/2025

Service adviser was great!

6/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SOUTH LYON, MI

Brittani F|2025 Chevrolet Trax

Confirmed Service Customer

6/16/2025

The service team where knowledgeable and nice, they explained everything they were going to do. They were very prompt and respectful.

6/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Patricia H|2023 Chevrolet Traverse

Confirmed Service Customer

6/17/2025

Jason was so kind and helpful. It was awesome service and he washed my vehicle. He’s the best!

6/18/2025

Patricia, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

FENTON, MI

Bryce S|2025 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

People were nice, service was quick and easy, definitely coming back

6/18/2025

Bryce, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

ANN ARBOR, MI

Ryan L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/18/2025

Jason took great care of me and my vehicle as always. Service was fast, all the staff was friendly.

6/19/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

ANN ARBOR, MI

Grant T|2001 Chevrolet Corvette

Confirmed Service Customer

6/19/2025

The dealership is lucky to have Nick . He makes you feel like his brother.

6/20/2025

Grant, thank you so much for your positive comments about LaFontaine Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Megan J|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/19/2025

John McCutcheon was a great sales rep, very patient and knowledgeable and I t

BRYCE MOJICA

6/20/2025

Megan, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Stacy H|2022 Chevrolet Trailblazer

Confirmed Service Customer

6/19/2025

The staff is always pleasant and the work done on my car is always done in a timely manner.

6/20/2025

Stacy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Christie K|2014 Chevrolet Traverse

Confirmed Service Customer

6/20/2025

I had an unexpected service need and they were able to have me back on the road the next day. Always kind and accommodating. Big thank you to Nic and Jay who are always so friendly and helpful!

6/23/2025

Christie, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. We sincerely value your business and look forward to your next visit!

Business Response

ANN ARBOR, MI

Kathleen H|2024 Chevrolet Equinox

Confirmed Service Customer

6/20/2025

Everyone was very nice & service was completed on time

6/23/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet - Service and we hope to see you again soon!

Business Response

PINCKNEY, MI

John M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/20/2025

Calvin was great. Very helpful and made the process quick and easy.

CALVIN CUPITT

6/23/2025

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW BOSTON, MI

Lisa T|2020 Chevrolet Malibu

Confirmed Service Customer

6/18/2025

Service is fast, reliable and complete. I am kept up-to-date, and the video inspection is a highlight and provides peace of mind that my var is being cared for professionally, but also like I am family.

6/19/2025

Thank you for taking the time to leave a review for us at LaFontaine Chevrolet - Service. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

Business Response

PINCKNEY, MI

Thomas M|2025 Chevrolet Blazer EV

Confirmed Sales Customer

6/19/2025

Friendly service and took time to make the right decision

CARTER BEHNKE

6/20/2025

Thomas, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Marianne C|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/19/2025

Laken was our sales lady! Outstanding communication!! Knowledgeable and thorough !

LAKIN WALCH

6/20/2025

Marianne, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

JACKSON, MI

Angela Lee P|2023 GMC Yukon XL 1500

Confirmed Service Customer

6/19/2025

I have always had good experiences in this dealership. Would not take my vehicle anywhere else.

6/20/2025

Thank you for choosing LaFontaine Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

YPSILANTI, MI

Scott L|2019 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Jason Barron is always so accommodating. Service was excellent

6/20/2025

Scott, thank you for choosing LaFontaine Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Jason M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/23/2025

Two thumbs up

6/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, MI

Don W|2025 Chevrolet Trax

Confirmed Service Customer

6/24/2025

It was easy. 2025 Trax, first oil change, inspection and rotation is included in warranty. My service advisor, Mr. Chesla made it easy to schedule, we were 10 minutes late and the vehicle was finished in less than 50 minutes. As usual, good service experience.

6/25/2025

Don, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WHITMORE LAKE, MI

John G|2017 Chevrolet Cruze

Confirmed Service Customer

6/24/2025

Always good

6/25/2025

John, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANN ARBOR, MI

Mark M|2020 Chevrolet Equinox

Confirmed Service Customer

6/22/2025

Great support from Nick and the Service mgrs that work with him.

6/23/2025

Mark, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Ron H|2020 Chevrolet Blazer

Confirmed Service Customer

6/23/2025

very thoughtful and courteous

6/24/2025

Ron, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

ANN ARBOR, MI

Jude K|2025 Chevrolet Trax

Confirmed Service Customer

6/23/2025

Good

6/24/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SOUTHGATE, MI

Mark S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/23/2025

Very helpful which respect

6/25/2025

Mark, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, MI

William H|2019 GMC 1500 Sierra

Confirmed Service Customer

6/24/2025

Overall good, but, tires were not rotated and there was oil residue on the frame that should have been cleaned off.

6/25/2025

William, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GREGORY, MI

Kelly T|2026 Chevrolet Equinox

Confirmed Sales Customer

6/24/2025

They were very patient with me.

BRENDAN RADEN

6/25/2025

Kelly, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

MORAN, MI

Shira W|2024 Chevrolet Tahoe

Confirmed Service Customer

6/25/2025

It was great! Nick was perfect! 5 stars I hate surveys.

6/26/2025

Shira, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PINCKNEY, MI

Keith D|2025 Chevrolet Suburban 1500

Confirmed Service Customer

6/26/2025

Service was great. Appointment was on time, work done as expected. Jason took care of everything. Excellent facility.

6/27/2025

Keith, thank you for your kind review; we are happy to pass along your comments to Jason and the team here at LaFontaine Chevrolet - Service! We look forward to your next visit! Take care!

Business Response

YPSILANTI, MI

Sandra M|2024 Chevrolet Equinox

Confirmed Service Customer

6/26/2025

It started with a helpful reminder that my Equinox needed an oil change. I was able to schedule a time that worked well for me. My visit to the service department began with a smile and a greeting from Alex. He quickly took care of the paperwork and, after a surprisingly short time in the waiting room, let me know that my serviced - and freshly washed! - car was ready. Alex might be new, but he's an example of why I keep coming to LaFontaine in Dexter.

6/27/2025

Sandra, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SALINE, MI

Russell R|2025 Chevrolet Blazer

Confirmed Service Customer

6/26/2025

Brought my vehicle in for an oil change and was almost immediately greeted by a a service rep. He was friendly, cordial, and expedient. The waiting room was clean and comfortable. I received a video from the technician covering the inspection of my car keeping me informed of the status of its condition. The whole process took an about an hour. Definitely will bring my car back for any future service.

6/27/2025

Russell, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

PINCKNEY, MI

Catherine G|2024 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

You are a dog friendly place!!! Say NO more! ❤️

6/29/2025

Catherine, thank you for the high star rating! We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Lisa S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/29/2025

Welcoming, honest, helpful, great communication.

AARON HARDING

6/30/2025

Lisa, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Brooke V|2025 Chevrolet Traverse

Confirmed Service Customer

7/1/2025

My experience was great. Good communication, helpful staff and nice facilities.

7/4/2025

Brooke, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

David M|2021 Chevrolet Malibu

Confirmed Service Customer

7/2/2025

Everything was fine Jason did a great job as usual. The one thing that has me puzzled is that today about a week after i brought my car in I got an email from you guys that the techs notice that I might need a transmission flush and a BG fuel injection service. I'm just wondering why they didn't tell me about when I was there a week ago. I could have gotten it fixed in one visit instead of two. Maybe they didn't bring it up because i said i wanted an oil change, wipers. Maybe they thought that it would cost too much to do it all at once. I don't know.

7/5/2025

David, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

PINCKNEY, MI

Ricardo O|2018 Chevrolet Trax

Confirmed Service Customer

7/2/2025

Worth the drive from Ypsilanti.

7/4/2025

Ricardo, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Sherie T|2025 Chevrolet Traverse

Confirmed Sales Customer

7/2/2025

I really like my new Traverse. I came there for a used one and bought new. I already have it in service for the rear climate not working so that bums me out. Buying new I expect to not be in service right away so, again that bums me out. I hope that is not an indication that this will not be a good vehicle. My fingers are crossed. I will say though that my sales guy, Alex, got me right over to service and they hooked me up with a rental and now I'm hopeful that my Traverse is fixed in a timely manner. The people in Service seemed really friendly and provided good customer service.

ALEXANDER FIRU

7/4/2025

Sherie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at ttalarico@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you. General Sales Manager, Tony Talarico ttalarico@lafontaine.com

Business Response

TECUMSEH, MI

Paul C|2017 Chevrolet Bolt EV

Confirmed Service Customer

6/27/2025

The work was done well My only complaint had to do with the amount of time that the dealer kept. the car. It was several days longer that initially promised and then two more days before the work was completed.

6/30/2025

Paul, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ANN ARBOR, MI

Pat H|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

6/27/2025

Always great service and friendly and knowledgeable people. Thanks

6/29/2025

Pat, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Joseph C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/27/2025

Great service

6/30/2025

Joseph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BRIGHTON, MI

Mark B|2023 Chevrolet Traverse

Confirmed Service Customer

6/30/2025

My car was picked up and delivered back to me the same day.

7/1/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FENTON, MI

Robert C|2024 Chevrolet Trax

Confirmed Service Customer

7/2/2025

*

7/4/2025

Robert, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

DEXTER, MI

Janet S|2026 Chevrolet Equinox

Confirmed Sales Customer

7/3/2025

Robert Halfacre and his team go above and beyond to assist their clients in getting into the right vehicle and creating a smooth path to do so. This is my third vehicle from LaFontaine in Dexter and my second in working with Robert - my first lease situation. He was so helpful in finding the right lease situation and also working with me to find the best car for my needs. Robert then found the car I wanted in my desired color, and got it to me the next day. Everyone at the dealership was friendly and outstanding in their engagement. Michelle made the document signing understandable and easy.

ROBERT HALFACRE

7/6/2025

Janet, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Daniel C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/3/2025

great serivce

7/6/2025

Daniel, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FOWLERVILLE, MI

Renee C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/4/2025

Seamless, fast & convenient

BRYCE MOJICA

7/6/2025

Renee, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

Business Response

COMMERCE TOWNSHIP, MI

Paula Ann M|2024 Chevrolet Equinox

Confirmed Service Customer

7/2/2025

Super helpful, friendly staff.

7/4/2025

Paula, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

DEXTER, MI

Lewis C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/2/2025

Had olf done it was on time and done right. Very nice.

7/5/2025

Lewis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

DEXTER, MI

Marcia C|2022 Chevrolet Equinox

Confirmed Service Customer

7/2/2025

The dealership made my repairs quickly.

7/5/2025

Marcia! It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Robert A|2026 Chevrolet Equinox

Confirmed Sales Customer

7/2/2025

This the fourth time I have dealt with Robert Halfacre buying a new vehicle and everything went great. Everyone was very helpful and I plan on returning. Thank you!

ROBERT HALFACRE

7/6/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Thank you, and have a fantastic day!

Business Response

DEXTER, MI

Richard W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/2/2025

I think I was forgotten about but the rep I spoke to immediately got me out the door and took care of my oil change bill. Excellent service as always

7/5/2025

Richard, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHELSEA, MI

Michele M|2022 GMC 2500HD Sierra

Confirmed Service Customer

7/3/2025

As always Jason was great! I will be back!

7/6/2025

Michele, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRIGHTON, MI

Martin M|2023 Chevrolet Traverse

Confirmed Service Customer

7/3/2025

Good

7/6/2025

Martin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ANN ARBOR, MI

Christian K|2024 Chevrolet Equinox

Confirmed Service Customer

7/5/2025

Always a 10/10 experience! Jason has helped me the last few times and is always on point!

7/7/2025

Christian, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

YPSILANTI, MI

Jerry F|2019 Buick Envision

Confirmed Service Customer

7/8/2025

Great Saturday morning. Nick is always helpfull

7/9/2025

Jerry, thank you for choosing LaFontaine Chevrolet as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

STOCKBRIDGE, MI

Michael H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/4/2025

TOTAL PROFESSIONALS. GREAT PEOPLE. GREAT SERVICE.

7/6/2025

Michael, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Gary C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/4/2025

Jason always gets me checked in quickly and gets the work done on time.

7/7/2025

Gary, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Thank you again for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

ANN ARBOR, MI

Nathan S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/7/2025

Process to Lease new Silverado was very easy. Candice Cox was super helpful and very transparent on everything. 10/10 would recommend this dealer to friends and family.

CANDICE COX

7/8/2025

Nathan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Margaret P|2019 GMC Terrain

Confirmed Service Customer

7/7/2025

Easy to make appointments, work completed by time promised, helpful and friendly staff.

7/8/2025

Margaret, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CHELSEA, MI

Bernard K|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/8/2025

Calvin and Curtis Cupitt are the best salespersons - they made our experience very good. I am a repeat customer of Calvin Cupitt for a reason!

CALVIN CUPITT

7/9/2025

Bernard, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHELSEA, MI

Elizabeth G|2018 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

Area was clean, staff was nice, quick service

7/11/2025

Elizabeth, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRAND BLANK, MI

Lawrence G|2025 Chevrolet Traverse

Confirmed Sales Customer

7/14/2025

Turned in lease and purchased a new lease Seem less Robert Halfacre is a pleasure to work with

ROBERT HALFACRE

7/15/2025

Lawrence, we want all our clients to have a comfortable and stress-free experience with us! Thanks for taking the time to leave a review.

Business Response

CANTON, MI

Richard S|2019 Chevrolet Equinox

Confirmed Service Customer

7/15/2025

I was in and out pretty quickly and Jason made sure that he could make the overall experience good. It is always good to see the long time employees, Robert in sales and others.

7/16/2025

Richard, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Guy M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/9/2025

I was able to get in and have the vehicle issue taken care of.

7/10/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Bill W|2023 Chevrolet Corvette

Confirmed Service Customer

7/9/2025

Prompt, Friendly, efficient and courteous.

7/11/2025

Bill, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILLSDALE, MI

Scott A|2017 Chevrolet Camaro

Confirmed Service Customer

7/10/2025

Great people. Professional service.

7/13/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

ANN ARBOR, MI

Micah H|2024 Chevrolet Silverado EV

Confirmed Sales Customer

7/15/2025

Best car buying experience in a while. Thanks.

DAYNE TIMMINS

7/16/2025

Micah, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

BLISSFIELD, MI

Richard K|2024 Chevrolet Colorado

Confirmed Service Customer

7/16/2025

Bringing all of our vehicles to your dealership at LaFontaine has been the best. We will continue to try and be one of your best customers.

7/17/2025

Richard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PINCKNEY, MI

James D|2021 Chevrolet Colorado

Confirmed Service Customer

7/17/2025

Always a pleasant experience.

7/18/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEXTER, MI

Michael R|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

7/18/2025

it was great

7/21/2025

Michael, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Dawn C|2025 Chevrolet Blazer

Confirmed Service Customer

7/18/2025

Though not diagnosed on the day I brought it in ( it was communicated to me late in the day after I called), I had a video and diagnosis first thing the next morning. Communication was good about when to expect it to be fixed. One problem did not get communicated properly, but when I called to explain it was taken care of promptly.

7/21/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

ANN ARBOR, MI

Darlene H|2023 Chevrolet Blazer

Confirmed Service Customer

7/18/2025

Jason's Customer Service is Always Amazing! My car was serviced & washed in less than an hour!

7/21/2025

Darlene, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

YPSILANTI, MI

Teresa B|2023 Chevrolet Blazer

Confirmed Service Customer

7/21/2025

I had no issues, Nick was professional and friendly. Keep up the good work!

7/22/2025

Teresa, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

YPSILANTI, MI

Nicholas C|2006 GMC Envoy

Confirmed Service Customer

7/23/2025

They do great work! Great customer relations because they care about your vehicle!

7/23/2025

Nicholas, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ONONDAGA, MI

Austin K|2024 GMC Sierra 3500 HD

Confirmed Service Customer

7/23/2025

Nathan was our advisor and he was amazing! So nice and helpful and the time he told us was exactly the time we waited! This dealership is seriously above all

7/24/2025

Austin, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

BROOKLYN, MI

Steven K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/23/2025

Quick and complete service

7/24/2025

Steven, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SALINE, MI

Don W|2018 Chevrolet Camaro

Confirmed Service Customer

7/24/2025

Easy oil change. Simple to schedule, oil change and tire rotation handled on time on what seemed to be a very busy morning.

7/25/2025

Don, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet - Service and we hope to see you again soon!

Business Response

WHITMORE LAKE, MI

Katherine R|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

7/24/2025

Jason Barron takes great care of me and makes sure I get the services my car needs. I trust him completely. He’s the reason I keep coming back. Plus, the waiting room is clean and comfortable.

7/25/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SALINE, MI

Stephen T|2025 Chevrolet Colorado

Confirmed Sales Customer

7/24/2025

The Dealership acted very fast to find the right vehicle for us.

ROBERT HALFACRE

7/25/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Debbie M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/24/2025

We always feel welcome and comfortable working with Robert Halfacre and his team. Our family has purchased or leased 5-6 vehicles from Dexter Chevy.

ROBERT HALFACRE

7/25/2025

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Frank R|2018 Chevrolet Traverse

Confirmed Service Customer

7/25/2025

Years of going to dexter lafontaine and always good service and help

7/27/2025

Frank, we are glad we could help! We hope to see you soon!

Business Response

ANN ARBOR, MI

Brandon S|2025 Chevrolet Tahoe

Confirmed Service Customer

7/25/2025

I was absolutely blown away by the outstanding service provided by Damon Chesla. From the moment I arrived, he treated me with professionalism, making me feel valued and taken care of. Not only did Damon address the issues with my car swiftly and efficiently, but he also went above and beyond to ensure that everything was running smoothly. He took the time to explain the necessary repairs and offered insightful advice on maintaining my vehicle in optimal condition. He demonstrated a level of expertise and dedication that I seldom encounter. It's clear he genuinely cares about the customers and takes immense pride in his work. His positive attitude and willingness to go the extra mile has earned my trust and loyalty.

7/27/2025

Brandon, thank you for your kind review; we are happy to pass along your comments to Damon here at LaFontaine Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Pat H|2017 Buick Enclave

Confirmed Service Customer

7/28/2025

Great service. Timely, efficient and always friendly at a fair price.

7/31/2025

Pat, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

DEXTER, MI

Larry B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/29/2025

Always perfect!!! People, service, honesty are the best of the best!!! Lare Blum

7/31/2025

Larry, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Patrick R|2024 GMC Yukon

Confirmed Service Customer

7/29/2025

Great dealership and amazing people to work with.

7/30/2025

Patrick, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREGORY, MI

Douglas E|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/29/2025

work was done efficiently and on time. The truck runs much better after changing the trans fluid

7/30/2025

Douglas, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Kim R|2020 Chevrolet Trax

Confirmed Service Customer

7/29/2025

Upon arrival kind gentleman saw that the floor was very wet and cleared a dry path to make it safely to the service desk, I am disabled and walk with a Cain.

7/30/2025

Kim, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Marshall M|2025 Chevrolet Corvette

Confirmed Sales Customer

7/17/2025

Easy transaction, most things were agreed upon before I arrived (2 hour drive).

CARTER BEHNKE

7/18/2025

Marshall, your wonderful feedback and rating mean a lot to us. Thank you for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

HOAGLAND, IN

Brian H|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

7/17/2025

When the tech did the tire rotation he did not check air pressure in the tires. I expected that all 4 tires would be at the correct pressure when I got the truck back.

7/18/2025

Brian, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com so we can make your experience a positive one.

Business Response

DEXTER, MI

Danielle H|2024 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

The team communicated well with me and gave me realistic expectations upfront

7/21/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

DEXTER, MI

Paul M|2024 Chevrolet Blazer

Confirmed Service Customer

7/18/2025

Jason was very helpful and super pleasant, as well professional during the initial phone call to make the appointment as well in person. Absolutely no complaints.

7/21/2025

Paul, thank you so much for your positive comments about LaFontaine Chevrolet - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Jared B|2025 Chevrolet Traverse

Confirmed Service Customer

7/21/2025

Excellent experience!! Everything went great!

7/22/2025

Jared, we appreciate your positive review about your recent experience with us! Thank you again for the great review!

Business Response

GREGORY, MI

Heather W|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/21/2025

Everyone was very nice and accommodating. This was my first experience with LaFontaine and it was a great one.

ROBERT HALFACRE

7/22/2025

Heather, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITE LAKE, MI

John N|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/21/2025

Dayne Timmons was our salesperson and did an excellent job

DAYNE TIMMINS

7/22/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

William J|2019 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

Nick rj, Sarah and Bill all did an outstanding job getting my car in and serviced quickly and completely

8/2/2025

William, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

MUNITH, MI

Cynthia R|2023 Chevrolet Equinox

Confirmed Service Customer

7/31/2025

Excellent job always, great place to have your car serviced, always do wonderful.

8/3/2025

Cynthia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Susan P|2017 Chevrolet Cruze

Confirmed Service Customer

7/30/2025

Jason, the best

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

VAN BUREN TOWNSHIP, MI

Elyse S|2025 Chevrolet Traverse

Confirmed Sales Customer

7/30/2025

Everyone was friendly and knowledgeable

ROBERT HALFACRE

8/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LAMBERTVILLE, MI

Beth S|2025 Chevrolet Trax

Confirmed Sales Customer

8/3/2025

The salesman and the finance person we talk to where friendly, helpful, made us feel at ease with are purchase.

ROBERT HALFACRE

8/5/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STOCKBRIDGE, MI

Ben F|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/4/2025

Dropped my truck off to have to have service done, everthing was taken care off. folks in service dept are on he ball . Jason ,Nick and Lisa are the biggest reason i bring my work there

8/5/2025

Ben, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet - Service

Business Response

PINCKNEY, MI

Robert B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

8/4/2025

I am not pleased with being blind sided with a 3% surcharge on the total invoice for using a credit card. I was not notified in advance of this policy. I did not receive a printed repair estimate which may have included such notice. I dropped off the vehicle at 8:30 AM, as scheduled. I did not receive a verbal cost until 2:18 PM without any notification of the policy. At 4:09 PM I received a call that the repairs were completed, again without any notification of the policy. By the time I arrive to pick-up the vehicle the service advisors had all left for the day. Upon checking out I was notified of the policy. I could have waited until my wife returned home and asked she return with my checkbook. That would have put me in a situation where the service staff wanted to leave and would require payment. (In the past I have been required to pay before the work was completed, so that the service advisors could leave.) Although I did not have any coupons, I noticed at the payment area a sign that said something to effect that coupons must be presented at the time of in-take to be accepted. I was also never informed of this policy until check-out. I believe that the appropriate thing to do is for LaFontaine to refund the $126.65 to my credit card, representing the 3% surcharge.

8/6/2025

Robert, thank you for taking the time to leave us feedback about your experience with us. Our our Service Manager, Peter McDonald would really like to speak with you more regarding this matter. Please reach out to us at pmcdonald@lafontaine.com. We look forward to hearing from you.

Business Response

PINCKNEY, MI

Barbra P|2019 Chevrolet Suburban

Confirmed Service Customer

8/1/2025

First time at this dealership, very clean and was very impressed, did a great job on the oil change and 27 point inspection, never had one of those done before, everyone was very nice and will go back again.

8/4/2025

Barbra, we are so happy to read such a great review about LaFontaine Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BELVILLE, MI

Brett F|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/1/2025

Nick did a great job. Very professional and friendly.

8/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet - Service and we hope to see you again soon!

Business Response

MILAN, MI

Nikola L|2025 Chevrolet Equinox

Confirmed Service Customer

8/5/2025

Working with Nick to help get this resolved. I drop my car off before opening for 8:30 appointment. No updates on vehicle status until I called wondering what was happening. Had arranged a drop off to me by 3pm to be able to get my daughter in time from daycare, that didn't happen because it was returned after 3. The air in my tires weren't filled to where they are supposed to be per what my tires recommend. The whole reason for me bringing my car in was never addressed and now I have to arrange to have my car brought back in. Paying $100 for work that wasnt even done per your standards is ridiculous.

8/6/2025

Nikola, we regret your most recent visit with us was not up to the standards we strive for. Our manager would really like to speak with you more regarding this matter. Please reach out to Peter McDonald at pmcdonald@lafontaine.com. We look forward to hearing from you.

Business Response

GREGORY, MI

Dennis R|2025 Chevrolet Trax

Confirmed Sales Customer

8/9/2025

The dealership experience was very good. Our sales consultant, Allyssa Hollo was very helpful both online and in person. I would definitely recommend this dealership to anyone looking to purchase a vehicle.

ALLYSSA HOLLO

8/11/2025

Dennis, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

WHITMORE LAKE, MI

Courtney B|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/9/2025

I was thoroughly impressed! I embarked on purchasing an EV for the first time ever. Beth was extremely knowledgeable, we explored all of my possible options, and she helped me make the right decision. The Family Deal! My overall experience at the dealership was a 10/10! Now I know why I see so many LaFontaine license plate covers on the road!

BRYCE MOJICA

8/11/2025

Courtney, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Thomas S|2025 Chevrolet Blazer

Confirmed Sales Customer

8/11/2025

Jason was very friendly and professional. He did exactly what we requested and there were no surprises at our vehicle pick up

JASON NABOZNY

8/14/2025

Thomas, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Scott B|2025 Chevrolet Trailblazer

Confirmed Sales Customer

8/8/2025

I tried to do as much as possible before I arrived at the dealership and it still took 2 1/2 hours. What is it with buying a car in an era of buying stuff on line? It really should not be this difficult

CADEN NABOZNY

8/11/2025

We really appreciate your feedback! We'd like the opportunity to turn your experience around. Please reach out to General Sales Manager, Tony Talarico ttalarico@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ANN ARBOR, MI

Kristie C|2025 Chevrolet Blazer

Confirmed Sales Customer

8/9/2025

My sales team was amazing and efficient. #teamcupitt

CALVIN CUPITT

8/12/2025

Kristie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Stavro M|2020 Chevrolet Traverse

Confirmed Service Customer

8/10/2025

Very good

8/12/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Robert C|2022 Chevrolet Corvette

Confirmed Service Customer

8/10/2025

Service department is dialed in! Great job on training your service employees!!!

8/12/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PINCKNEY, MI

Deborah P|2018 Chevrolet Equinox

Confirmed Service Customer

8/11/2025

Fast, friendly service.

8/13/2025

Deborah, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHELSEA, MI

Kyle G|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

8/13/2025

I recently traded in my lease for a new one, and Robert and his staff made the process seamless and free of stress. The staff was personable, and Robert took the time to show me around the dealership and all the new features in my new lease. I would highly recommend Dexter LaFontaine.

ROBERT HALFACRE

8/14/2025

Kyle, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

Business Response

STOCKBRIDGE, MI

Vanessa F|2025 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Quick and efficient. Received inspection video.

8/14/2025

Vanessa, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREGORY, MI

Shon W|2024 Chevrolet Trax

Confirmed Service Customer

8/13/2025

The manager was very polite and positive.

8/16/2025

Shon, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PINCKNEY, MI

Chalmarie P|2021 Chevrolet Tahoe

Confirmed Service Customer

8/14/2025

Nick is the friendliest, most efficient, and professional vehicle dealership Professional I’ve entrusted my vehicle with! Nick, thank you!!!

8/16/2025

Chalmarie, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEXTER, MI

Don W|2018 Chevrolet Camaro

Confirmed Service Customer

8/12/2025

I had a problem with convertible top reporting that is wasn't secure. They fixed it sooner than promised and at half the estimated cost. Got a call as soon as it was ready.

8/14/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

WHITMORE LAKE, MI

Thomas C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/13/2025

Jason and his team were extremely helpful is resolving an issue and performing maintenance on my truck in a timely and professional manner. I will only have my truck serviced at LaFontaine Dexter moving forward as a result. Could not recommend more.

8/15/2025

Thomas, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

ANN ARBOR, MI

Charles Q|2022 Chevrolet Blazer

Confirmed Service Customer

8/13/2025

Service was great. Hope that stays that way.

8/15/2025

Charles, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

PRUDENVILLE, MI

Michael T|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2025

Nick Chesla and Jason Barron Are a couple of top shelf guys and get things done in the service department!

8/15/2025

Michael, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREGORY, MI

Angela Lee P|2022 Chevrolet Traverse

Confirmed Service Customer

8/13/2025

I arrived on time for my appointment, they got me in and out . I have had a good experience with this dealership ever time .

8/16/2025

Angela, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Christopher E|2024 Chevrolet Equinox

Confirmed Service Customer

8/19/2025

Work completed satisfactorally. Video inspection sent to email, usually texted to phone. Not notified when work finished by any method. Walked to service area and saw vehicle ready for checkout probably 30 minutes earlier. Initial service rep not available; waited another 10 minutes to pay and leave.

8/20/2025

Christopher, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DEXTER, MI

Rachel C|2024 Chevrolet Camaro

Confirmed Service Customer

8/19/2025

Nick Chesla is a wonderful service advisor who ensured that I felt informed and well taken care of. I continue to trust only him and LaFontaine Dexter with my vehicles. I had a poor experience at LaFontaine in Plymouth which is 8 minutes from my home. I happily drive just over 30 minutes to Dexter because the service Nick provides is unmatched!

8/20/2025

Rachel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

David S|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/14/2025

Great communication with Jason the service rep and my truck was well taken care of.

8/16/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Patrick H|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/15/2025

On time and was able to complete open recalls in addition to my scheduled service.

8/17/2025

Patrick, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEXTER, MI

Mary M|2025 Chevrolet Blazer

Confirmed Service Customer

8/16/2025

Good service thankyou

8/18/2025

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

JACKSON, MI

George T|2024 Chevrolet Corvette

Confirmed Service Customer

8/18/2025

The update on my Corvette software was an hour and 15 minutes very satisfied

8/19/2025

George, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Stephen G|2025 Chevrolet Trax

Confirmed Sales Customer

8/19/2025

Both salesman were very helpful, knowledgeable, and very friendly.

JASON NABOZNY

8/20/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CHELSEA, MI

Michael S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

8/20/2025

Jay Nabozny helped me with my new lease and was phenomenal. He was professional, knowledgeable, and made the whole experience easy and enjoyable.

JASON NABOZNY

8/21/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

SAINT CLAIR SHORES, MI

David C|2024 Buick Envision

Confirmed Service Customer

8/20/2025

We were visiting when our car needed an oil change before we could go home. The service center understood our problem & made room for us so we could safely finish our trip.

8/21/2025

David, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

TRAVERSE CITY, MI

Judy S|2022 GMC Terrain

Confirmed Service Customer

8/20/2025

Very friendly and very helpful

8/21/2025

Judy, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Dana M|2024 Chevrolet Blazer

Confirmed Service Customer

8/20/2025

The service man was very

8/21/2025

Dana, thank you so much for the positive review! If you're ever in need of more help, please let us know!

Business Response

PINCKNEY, MI

Karli B|2025 Chevrolet Blazer

Confirmed Service Customer

8/21/2025

All of the device department is efficient!

8/22/2025

Thank you so much for your positive comments about LaFontaine Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PINCKNEY, MI

Nurcan S|2018 Chevrolet Malibu

Confirmed Service Customer

8/21/2025

Good service.

8/22/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

dexter, MI

Susanne B|2024 Chevrolet Equinox EV

Confirmed Service Customer

8/21/2025

Very courteous people, good service, flexible, friendly, helpful

8/22/2025

Susanne, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Roger W|2025 Chevrolet Equinox EV

Confirmed Service Customer

8/21/2025

They were very nice and helpful will go back again THANKS

8/22/2025

Roger, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH LYON, MI

Adam J|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2025

Entire transaction from trade-in to new car purchase was painless. Calvin was amazing to deal with, and he treats you more like a friend than a customer. Lafountaine will definitely be at the top of my list for future purchases.

CALVIN CUPITT

8/22/2025

Adam, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

HILLSDALE, MI

Gary T|2018 Chevrolet Traverse

Confirmed Service Customer

8/22/2025

Had check engine light come on. Took vehicle in and was analyzed and faulty purge valve replaced. Jason Barron was very helpful in this process and has always taken care of my vehicles and me.

8/24/2025

Gary, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Judy H|2013 Chevrolet Impala

Confirmed Service Customer

8/22/2025

Easy to se up appt on line. Friendly service attendant who listened to my questions and made sure they were addressed at that visit. Good turn around time for this visit. Service addressed my concerns and corrected at that time. Nice area so I could walk around during the visit, but also has a nice waiting area. Always clean and comfortable.

8/24/2025

Judy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Joyce C|2025 Chevrolet Traverse

Confirmed Service Customer

8/26/2025

The gentleman that waited on me was very nice and courteous.

8/27/2025

Joyce, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

YPSILANTI, MI

Sandra V|2022 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

Very courteous and helpful. Service was fast.

8/21/2025

Sandra, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet

Business Response

ANN ARBOR, MI

William J|2019 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Nick and rj and Sarah were outstanding

8/22/2025

William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MUNITH, MI

Scott F|2022 Chevrolet Camaro

Confirmed Service Customer

8/21/2025

Nothing more to say it was great

8/22/2025

Scott, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

PINCKNEY, MI

Marie D|2024 Chevrolet Traverse

Confirmed Service Customer

8/22/2025

Great to work with quick and reported along the way

8/24/2025

Marie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SALINE, MI

Mike T|2004 GMC Yukon Denali

Confirmed Service Customer

8/23/2025

I had a nasty electrical issue where the vehicle control modules lost a ground and stopped working correctly. The team at LaFontaine Chevrolet got me back on the road.

8/25/2025

Mike, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Devaughn H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/24/2025

Great experience, perfect customer service by (Jason Barron)

8/25/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

YPSILANTI, MI

Abigail R|2025 Chevrolet Trax

Confirmed Service Customer

8/24/2025

Jason Barron was truly helpful and accommodating.

8/25/2025

Abigail, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you, and have a fantastic day!

Business Response

YPSILANTI, MI

Beth K|2019 Chevrolet Traverse

Confirmed Service Customer

8/24/2025

The dealership staff was personable and professional and handled our appointment with attention to detail.

8/25/2025

Beth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Laura T|2024 Chevrolet Blazer

Confirmed Service Customer

8/29/2025

Personable, time efficient, knowledgeable, professional, and excellent purchasing experience with two new vehicles.

9/1/2025

Laura, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

William O|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/18/2025

Great people to work with. Will help you with ur needs

9/1/2025

William! We're so happy we were able to help you out! Until the next time we meet, take care!

Business Response

ANN ARBOR, MI

James M|2026 Chevrolet Equinox

Confirmed Sales Customer

8/29/2025

We had a 1:00 pm appointment to pick up our new vehicle. However, they were very busy and had to wait while two other clients were taken care of. The process took quite a while, and I got impatient. Other than that, I was satisfied with Robert's expertise in expediting paperwork and getting our new vehicle ready for us to take. Also, turning in our other vehicle went without any complications. All in all, it was a good experience.

ROBERT HALFACRE

9/1/2025

James, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we may identify ways to improve your experience. General Sales Manager, Tony Talarico, ttalarico@lafontaine.com.

Business Response

WILLIS, MI

Kimberly E|2025 Chevrolet Trax

Confirmed Sales Customer

9/1/2025

I worked with Kurt out of the Fenton location on finding the best deal for my retired Mom. Kurt was our main point of contact, however Dexter handled all the paperwork and DELIVERED the car directly to my mom’s house!!! What a GREAT experience!!! We love the LaFontaine family of dealerships 🩷

BRENDAN RADEN

9/2/2025

Kimberly, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FENTON, MI

Andrea M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/1/2025

Very pleasant

9/2/2025

Andrea, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

YPSILANTI, MI

Hyun-Min C|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/3/2025

Nice dealer, Ben, I am spreading out his contact info to my friends, fast and kind with a best price

DANIEL PROVENZOLA

9/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROCHESTER HILLS, MI

Faith R|2026 Chevrolet Traverse

Confirmed Sales Customer

9/3/2025

My sales lady Jac was amazing!

BRYCE MOJICA

9/3/2025

Faith, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Michele M|2022 GMC 2500HD Sierra

Confirmed Service Customer

9/8/2025

I bring all my vehicles here. Does not matter the make. I love this dealership. Problems are fixed right the first time every time.

9/8/2025

Michele, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet - Service and we hope to see you again soon!

Business Response

BRIGHTON, MI

Carter M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/8/2025

Quick service with friendly staff

DEXTER, MI

David P|2021 GMC Terrain

Confirmed Service Customer

8/27/2025

Nice waiting area. Great service by Jason and the service team.

8/28/2025

David, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WHITMORE LAKE, MI

Joshua M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/31/2025

Very good experience. Robert Halfacre is the best salesman I've ever dealt with.

ROBERT HALFACRE

9/2/2025

Joshua, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MUNITH, MI

Megan W|2025 Chevrolet Trax

Confirmed Sales Customer

9/3/2025

I was pleasantly surprised at how smoothly everything went at the Dexter LaFontaine location! This was my first time leasing a car and the staff was knowledgeable and patient, especially our salesperson Allyssa Hollo! She made us feel so comfortable and was proactive when it came to navigating the leasing process!

ALLYSSA HOLLO

9/3/2025

Megan, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

GREGORY, MI

Chris G|2020 Chevrolet Equinox

Confirmed Service Customer

9/7/2025

Jason took great care of us. While we only brought the car in for an oil change, he took the time to discuss upcoming service needs. Very professional!

9/8/2025

Chris, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Nancy L|2025 Chevrolet Traverse

Confirmed Service Customer

9/8/2025

This was my first oil change at Lafontaine! It was the most pleasant experience! Jay was so accommodating and nice. That is what I call great customer service!>

PINCKNEY, MI

John F|2011 Chevrolet Silverado

Confirmed Service Customer

9/9/2025

I set up an appointment to get a new key and fob. When I arrived the service department didn't have the parts available. I had to reschedule and leave without any work being done. That was a wasted trip for me and my wife who followed me in a separate car. On the second appointment they still did not have the parts, but they were able to get the parts and do the repair 30 minutes before close. I live 30 minutes away. Fortunately a text was sent that the repair was done. The service person was just getting ready to call me when I arrived. If I had waited for his call, I would not arrived before closing time. This process needs improvement, but thank you for the video updates, that saved me the hassle of getting my truck on a day that I am very busy.

9/10/2025

John, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (734) 426-4677. We look forward to hearing from you.

Business Response

SALINE, MI

Brian L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

Great friendly service department and well coordinated parts department

9/10/2025

Brian, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BERKLEY, MI

Mellisa C|2024 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

The wait was significantly longer than I was told it would be. I did not appreciate trying to be upsold on maintenance needed at 40,000 miles when I’m only at 20,000. My service tech did a thorough job with the inspection video however which I appreciate.

9/10/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (734) 426-4677 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DEXTER, MI

Patti F|2025 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

This was my first time using lafontaine service dept . It was a great experience

9/10/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Becky W|2023 Buick Envision

Confirmed Service Customer

9/11/2025

Timely and courteous

9/12/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

CHELSEA, MI

Shira W|2024 Chevrolet Tahoe

Confirmed Service Customer

9/14/2025

Nick always delivers!

9/16/2025

Shira, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PINCKNEY, MI

Kyle R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/15/2025

Service was excellent, other my washer fluid was not topped off.

9/16/2025

Kyle, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILAN, MI

Christopher Z|2019 Chevrolet Corvette

Confirmed Service Customer

9/15/2025

Called for oil change the following week, Alex said I can take care you today. I drove in, he met me in the garage, took care of it quickly and was pleasant experience.

9/16/2025

Christopher, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PLYMOUTH, MI

Joyce V|2023 Chevrolet Traverse

Confirmed Service Customer

9/16/2025

Jason, in service, was efficient. I will definitely come back with my car.

9/17/2025

Joyce, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Kenneth Y|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

Alex was awesome - congenial, attentive, open about what to expect. He is a great communicator and the video from the mechanic who serviced my Silverado - nothing less than unexpected, refreshing, and a really great idea. Thanks to the entire Service Team.

9/11/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Joseph S|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/10/2025

Wonderful experience. No back talk.excellent attitude towards customer and problem. Willing to explain repair of existing problem will be my personal company rep.

9/11/2025

Joseph, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Alan S|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/15/2025

Easy to schedule, work was completed on time

9/16/2025

Alan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PINCKNEY, MI

Norma S|2014 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

All the service reps are great to work with. I had to deal with a few of them last week. They are all very helpful and pleasant. Also met Lynn for a car rental. She is the same pleasant, and helpful to work with. Would recommend the dealership to friends.

9/16/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

DEXTER, MI

Douglas L|2013 Chevrolet Cruze

Confirmed Service Customer

9/16/2025

Everything according to plan.

9/17/2025

Douglas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHELSEA, MI

Cheryl S|2015 Chevrolet Tahoe

Confirmed Service Customer

9/17/2025

As always Nick Chesla and the technician Kyle did an excellent job making my aging vehicle safe on the roads. They kept me informed throughout the process and let me know when existing parts broke, requiring more time, parts and money.

9/17/2025

Cheryl, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Ann Arbor, MI

Larry B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/17/2025

LaFontaine service, people and quality are the best of the best!! Lare Blum

9/17/2025

Larry, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEXTER, MI

Todd S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/17/2025

Great customer service! Stinks that my oil change will be more than doubled bc of a flaw that GM made.

9/18/2025

Todd, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

David F|2017 Chevrolet Volt

Confirmed Service Customer

9/18/2025

Kept me up to date on status of the vehicle. Expert level work.

9/19/2025

David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Jody K|2024 Chevrolet Traverse

Confirmed Service Customer

9/19/2025

Great service, have gone there for years!

9/22/2025

Jody, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GRASS LAKE, MI

Carrie B|2019 Chevrolet Colorado

Confirmed Service Customer

9/19/2025

Always a great experience

9/22/2025

Carrie, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

HAMBURG TWP, MI

Richard S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/19/2025

From previous visits with discussions with both Robert Halfacre (my salesman) as well as Jason Barron (Service) as to recommendations and pricing on replacement tires I made the decision on what to purchase. Jason was great working with me to assure I was getting competitive pricing on the complete process. As always, I recommend LaFontaine, at least based on my normal contacts over the years.

9/22/2025

Richard, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! Thanks again for the recommendation, and have an amazing day!

Business Response

ANN ARBOR, MI

Douglas W|2025 Chevrolet Traverse

Confirmed Service Customer

9/21/2025

In for oil/filter change & tire rotation. In & out in 1/2 hour. Great service!!!

9/22/2025

Douglas, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet

Business Response

WHITMORE LAKE, MI

Tina J|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/23/2025

Unaddressed EV Tax Credit and Lack of Transparency in Lease Agreement I am writing to express my deep dissatisfaction with my recent experience at your dealership regarding my EV lease agreement. I do not believe I was given a fair deal, and I feel misled by your finance team regarding the $7,500 federal EV tax credit. At the time of signing, I specifically questioned the finance manager about how the $7,500 tax credit was being applied to my lease. I was given vague and evasive answers, and told that it was “included in the numbers.” Upon reviewing my lease paperwork later, I see no clear indication that this significant credit was factored into my agreement. My repeated attempts to get clarification from the finance manager have gone completely unanswered. In my previous EV lease, the $7,500 tax credit was plainly and transparently applied, resulting in a much more favorable lease structure. That has not been the case here, and I now believe I have been taken advantage of due to a lack of clarity and honesty from your staff. To make matters worse, I have run the numbers and realized that purchasing the vehicle would have been substantially more advantageous for me. With available rebates ($6,600) and the federal tax credit ($7,500), the net purchase price would have been $31,380 ($45,480 - $6,600 - $7,500). The residual value of the vehicle on my lease ($31,184 after 3 years and 30,000 miles) is essentially the same, but after I have paid nearly $15,000 in lease payments—without clear acknowledgement of the tax credit benefit. This situation is unacceptable, and it appears that I was neither offered the best available deal nor properly advised of my options. I trusted your dealership to act in my best interests, but now I feel misled and regret my decision to lease rather than buy. Unless this issue is resolved to my satisfaction, I have no intention of returning to your dealership or recommending it to anyone else. I request an immediate review of my lease agreement, a transparent accounting for the application of the $7,500 tax credit, and a meaningful remedy for this situation.

CARTER BEHNKE

9/24/2025

Tina, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you General Sales Manager, Tony Talarico ttalarico@lafontaine.com .

Business Response

DEXTER, MI

Craig Y|2020 Chevrolet Colorado

Confirmed Service Customer

9/23/2025

1100.00 change Trans and diff fuilds 50.000 miles still Trans flooding. I bought the extra warranty 40.00 for service car giving hard time Alex service management even if I had it talk too alot of people they never had there fuilds changed and like I said still making the same noise I fell like I was scammed just pay there machines family all worked for big 3 me 2 will buy Toyota next time. ps all people want to do put gas in it change oil and go not drop 1100.00 in a 30.0000 dollar truck and Trans still doing it

9/24/2025

Craig, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

PINCKNEY, MI

Michele A|2024 Chevrolet Colorado

Confirmed Sales Customer

9/23/2025

Buying a new truck was a very relaxing experience with lafontaine. I was comfortable around the whole staff that was involved and they are very thoughtful on how they treat their customers. ( Thank you Robert Halfacre)

ROBERT HALFACRE

9/24/2025

Michele, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, MI

Jim W|2015 Chevrolet Tahoe

Confirmed Service Customer

9/23/2025

Jason took care of me, like he always does. Much appreciated

9/24/2025

Jim, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ANN ARBOR, MI

Vanessa P|2023 Chevrolet Traverse

Confirmed Service Customer

9/24/2025

Helpful and friendly. Another great service experience!

9/25/2025

Vanessa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, MI

Christina D|2026 Chevrolet Equinox

Confirmed Sales Customer

9/24/2025

Angela and Shawn were great they attended to my needs to my expectations exactly what I wanted.

CARTER BEHNKE

9/25/2025

Christina, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FLINT, MI

Robert W|2023 Chevrolet Blazer

Confirmed Service Customer

9/24/2025

All my auto service needs taken care of with Jason. Wouldn’t go anywhere else.

9/25/2025

Robert, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PINCKNEY, MI

Jacob P|2021 Chevrolet Blazer

Confirmed Service Customer

9/24/2025

Wonderful coustomer experience

9/25/2025

Jacob, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

TECUMSEH, MI

Gary C|2019 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

Jason is always great at getting me checked in and getting the work completed on time!

9/17/2025

Gary, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Grady R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/17/2025

Great service as always

9/17/2025

Grady, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Robert S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/18/2025

J. Baron is fabulous

9/19/2025

Robert, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHELSEA, MI

John G|2025 Chevrolet Corvette E-Ray

Confirmed Sales Customer

9/18/2025

I flew from Virginia to buy an Eray that was advertised to me by an employee at a different but related dealership at 10% off MSRP for a "family deal." When I got to the dealership that actually had the car, the salesman told me that the price was MSRP and the "family deal" was only for GM family. As I was scheduling an Uber to pick me up because I wasn't going to pay MSRP, the dealership's general manager caught me in the parking lot and offered the 10% off MSRP deal. While it was tense for everyone in the beginning, the dealership took great care of me after we settled on a price.

CALVIN CUPITT

9/19/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STAFFORD, VA

Erin M|2019 GMC Terrain

Confirmed Service Customer

9/20/2025

Love that it is a seamless interaction from start to finish. Work done as suggested, on time, and at cost. Thank you!

9/22/2025

Erin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Peter M|2021 Chevrolet Traverse

Confirmed Service Customer

9/22/2025

usual fine work

9/22/2025

Peter, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

David B|2025 Chevrolet Silverado EV

Confirmed Service Customer

9/25/2025

Great Shuttle service

9/26/2025

David, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PINCKNEY, MI

Scot S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/25/2025

Very satisfying Curtis was upfront answered all my questions quick and honest absolutely fantastic

CALVIN CUPITT

9/26/2025

We appreciate you taking the time to leave us this feedback. We hope to see you soon!

Business Response

LESLIE, MI

Yun Z|2020 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

I am extremely satisfied with my experience at the LaFontaine Service Center :)

9/27/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Judy H|2013 Chevrolet Impala

Confirmed Service Customer

9/26/2025

Tire pressure sensor was starting to send low tire signal after around 60 minutes of driving. Service tried retraining, but it still seemed to be sensitive after driving for an extended time. So a new sensor was placed on the tire. Gave me better peace of mind knowing if I do get a warning it could be real. Whole visit was completed in under an hour. As always at this location, super nice & supportive staff.

9/29/2025

Judy, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (734) 426-4677 so we can work with you to make this right.

Business Response

PINCKNEY, MI

Alan J|2022 Chevrolet Bolt EUV

Confirmed Service Customer

9/28/2025

I scheduled service 10 days in advance. They didn't do anything for the first two days. It took ten days until I got my car back for relatively simple repairs. I could reach service direcly ever. I didn't get calls back from my voice mails or e-mails back promptly if at all. The repairs were done correctly.

9/29/2025

Alan, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

ANN ARBOR, MI

Kyle R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/29/2025

Excellent

9/30/2025

Kyle, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

MILAN, MI

Kathleen H|2026 Chevrolet Equinox

Confirmed Sales Customer

9/29/2025

The entire process was done professionally & all staff were very friendly & helpful

ROBERT HALFACRE

10/1/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

PINCKNEY, MI

Amanda R|2018 Chevrolet Trax

Confirmed Service Customer

9/29/2025

Professional, polite and extremely helpful

10/1/2025

Amanda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ANNARBOR, MI

Bernard K|2008 Chevrolet Impala

Confirmed Service Customer

10/3/2025

Perfect in every way

10/6/2025

Bernard, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

CHELSEA, MI

Dakota L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/5/2025

Very friendly staff. Easy service experience!

10/7/2025

Dakota, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRASS LAKE, MI

Nathan K|2024 Chevrolet Silverado EV

Confirmed Sales Customer

9/25/2025

Calvin and Curtis went above and beyond. Made me feel special

CALVIN CUPITT

9/28/2025

Nathan, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Jessica W|2026 Chevrolet Equinox

Confirmed Sales Customer

9/25/2025

Experience was great, easy and convenient

BRENDAN RADEN

9/28/2025

Jessica, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Theresa P|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/27/2025

Having leased cars through this dealership for multiple years and having family members purchase cars through this dealership I have always had positive experiences with leasing, repairs, communication and timeliness etc. However this experience was far different and disappointing. While I initially believed that everything was being done that could be for the month the car sat on the lot- I found it highly ironic that after reaching out to GMC EV concierge that magically my car was able to be diagnosed the literal day GMC called the dealership. On top of this (which I am aware is more of a higher up issue), I find it incredibly frustrating that the chewed wires were not covered under warranty when this is a manufacturing/parts issue related to soy being used with the wires/harness which is known to attract rodents. The only silver lining of this experience was that I was provided with a loaner car from the lot for the entirety of this 7 week + process. This experience was disappointing and has made me question the integrity of the dealership, which will impact leasing through this dealership again despite my previous positive experiences.

9/29/2025

Theresa, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (734) 249-9026 so we can make your experience a positive one. Our Service Manager, Peter McDonald , pmcdonald@lafontaine.com

Business Response

ANN ARBOR, MI

Deborah S|2021 Chevrolet Malibu

Confirmed Service Customer

9/25/2025

Friendly

9/30/2025

Deborah, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

DEXTER, MI

Kristin S|2020 Chevrolet Equinox

Confirmed Service Customer

10/7/2025

Went in for an oil change due to an emergency trip up north Nick was great They got me in and done quicker than i anticipated

10/8/2025

Kristin, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Jeanne W|2022 Chevrolet Traverse

Confirmed Service Customer

10/7/2025

Very friendly and service was completed in a timely manner.

10/8/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

YPSILANTI, MI

Mark M|2018 Chevrolet Equinox

Confirmed Service Customer

10/7/2025

Came in for some major service items. Got good guidance from assistant service mgr Nick Chesla. Work completed on time and as expected. Dealerships are not the cheapest place to repair older vehicles, but I have found good reliability in the service work at LaFontaine Dexter.

10/8/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Bryan B|2017 Chevrolet Impala

Confirmed Service Customer

10/8/2025

Always timely and professional service - continues to have me drive out of my way when my Chevy needs work

10/10/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Madison R|2025 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

Oil change, very quick and convenient

10/11/2025

Madison, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Dusty F|2019 Chevrolet Traverse

Confirmed Service Customer

10/14/2025

Jason did a great job like always!

10/15/2025

Dusty, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Thank you again for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

HOWELL, MI

Doo C|2015 Chevrolet Suburban

Confirmed Service Customer

10/15/2025

Jason and the entire service staff are consistently professional and courteous. We are always very happy with the attention and service we receive.

10/16/2025

Thank you for choosing LaFontaine Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Jim O|2025 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

I had a tire issue. The woman who wrote up the issue was very good. She wrote up the tire issue and added a vehicle inspection. The technician found the tire issue, and the tire was replaced. My issue is they put on a new tire but they didn't check the level on the other 3.

10/19/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 249-9026 to discuss your concerns, as your satisfaction is of utmost importance to us. Our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com

Business Response

CANTON, MI

John M|2025 Chevrolet Blazer

Confirmed Service Customer

10/16/2025

Everyone does what they can to help you.

10/19/2025

John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREGORY, MI

Aaron A|2025 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Friendly and helpful

10/19/2025

Aaron, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Richard D|2020 Chevrolet Corvette

Confirmed Service Customer

10/17/2025

I had them drain the old oil and remove the old filter. They replaced the oil with the 8 quarts that I supplied and they provided the new filter. Saved me $50 on the oil change, so I was very happy.

10/19/2025

Richard, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SALINE, MI

Desiree M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/8/2025

I did everything through txt. It was easy and quick.

AARON HARDING

10/9/2025

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GIBRALTAR, MI

Kathleen T|2025 Chevrolet Trax

Confirmed Sales Customer

10/8/2025

Lakin was amazing! Assisting us with our purchase professionally and personal. She went the extra mile and we loved it!

LAKIN WALCH

10/9/2025

Kathleen, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

BROOKLYN, MI

John K|2025 Chevrolet Traverse

Confirmed Service Customer

10/16/2025

Great

10/19/2025

John, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

CHELSEA, MI

Randolph W|2024 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

I worked with Jason who is always great. Everyone was very efficient and I was in and out quickly.

10/19/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

William J|2021 Chevrolet Trax

Confirmed Service Customer

10/16/2025

Jason, chris, and Bill all came through amazingly. I strongly recommend lafontaine Chevrolet Dexter for any service work or parts needs!

10/19/2025

William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MUNITH, MI

Margaret N|2024 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

Typical time for oil change is an hour and a half. When I made my appointment with my “personal concierge” I told him I also needed my radio checked because while driving any distance it would start vibrating and stop working or intermittently stop working. That message was not passed on to the dealership. At the dealership I was told a special appointment was needed for that. I asked to set up an appointment but the counter person ignored my request and continued with the paperwork for my cars oil change. I know I should have pursued my request but I felt it was just too much trouble to get the proper technician to diagnose the problem with my radio.

10/19/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DEXTER, MI

Jeffrey G|2019 GMC 1500 Sierra

Confirmed Service Customer

10/19/2025

Took my truck in with two issues,they said the flunking sound is Normal , Really ? And the issue with it locking and unlocking by itself couldn’t be addressed. So 360.16 dollars later I pick up my truck with nothing fixed and I rented a vehicle for 8-9 days couldn’t diagnose for nothing . Needless to say I am not happy with my visit at LaFontaine Dexter Chevrolet.

10/20/2025

We strive for 100% satisfaction, and we regret to find out that this was not the case. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (734) 426-4677. We look forward to hearing from you.

Business Response

YPSILANTI, MI

Michael W|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

10/17/2025

Professional courteous staff

10/19/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Gary W|2024 Chevrolet Trax

Confirmed Service Customer

10/17/2025

LONG TIME CUSTOMER, ALWAYS WELL SATISFIED.

10/19/2025

Gary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITMORE LAKE, MI

Liisa M|2017 Chevrolet Equinox

Confirmed Service Customer

10/19/2025

We have used your dealership for over 25 years, mainly due to Jason Baron and convenient location, even though pricing is much higher than other options. Charging a 3% fee for credit card use will send us looking elsewhere.

10/20/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Service Manager Peter McDonald pmcdonald@lafontaine.com

Business Response

DEXTER, MI

Kelly L|2025 Chevrolet Trax

Confirmed Service Customer

10/19/2025

I am new to this dealership and every transaction I have had with the has been excellent, from buying my new car to taking it in for its first oil change. Everyone is friendly and helpful. I would recommend this dealership to everyone.

10/20/2025

Kelly, thank you so much for your positive comments about LaFontaine Chevrolet - Service! Thanks again for the recommendation, and have an amazing day!

Business Response

WHITMORE LAKE, MI

Richard S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

I gave a 5 star rating due to my service advisor, Jason Barron. As for my overall experience, I scheduled on the phone using the robotic option. As was the case this time as well as the past, I find this feature junk. The reason I say that is both times I have used it, vs speaking to a live scheduling person, my service was overbooked. This time there were several customers ahead of me which would have required a 2 plus hour wait. So I was rescheduled at the time of arrival vs waiting, came back later and was in and out quickly.

10/21/2025

Richard, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANN ARBOR, MI

Terry K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

Easy in and out. The service counter people did grewt

10/21/2025

Terry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Terri S|2025 Chevrolet Equinox

Confirmed Service Customer

10/21/2025

The appointment was very easy make. My car was seen within a week. The service center did a great job in a timely manner.

10/22/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

YPSILANTI, MI

Ruth F|2019 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

The service department is always great. Joe helped me set up the service appointment and settled my nerves by answering all my questions promptly. He definitely knows how to settle someone down. Jay at the service desk was helpful as usual. Services started when scheduled. We also love the video you send while inspecting the car. Very informative.

10/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Brandon C|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/21/2025

Fast service, good communication

10/21/2025

Brandon, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PINCKNEY, MI

John C|2026 Chevrolet Traverse

Confirmed Sales Customer

10/21/2025

We've been buying and leasing Chevys at The dealership in Dexter, MI. for over 35 years since it was Frank Grohs Chevrolet, and will be continuing to come back because of the excellent brand, and the world class sales and service people there.

ROBERT HALFACRE

10/21/2025

John, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Douglas M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/21/2025

Served my Silverado fast and efficiently.

10/22/2025

Douglas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Sean & Lynne B|2018 Chevrolet Express

Confirmed Service Customer

10/21/2025

Nick was thorough and addressed all the concerns raised. We appreciated being able to drop off and pickup after hours.

10/22/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHELSEA, MI

Gregory B|2024 Chevrolet Blazer

Confirmed Service Customer

10/23/2025

Alex was very helpful and the service was done quickly and well.

10/26/2025

We are so happy to read such a great review about LaFontaine Chevrolet! We hope to see you soon!

Business Response

DEXTER, MI

Joy M|2025 Chevrolet Equinox

Confirmed Service Customer

10/23/2025

Alex was very helpful!

10/26/2025

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREGORY, MI

Joanne W|2025 Chevrolet Trax

Confirmed Service Customer

10/24/2025

Everyone is so friendly and professional. Got me in and out for my scheduled first oil change on my new Trax

10/26/2025

Joanne, thank you so much for the positive review! If you're ever in need of more help, please let us know!

Business Response

SALINE, MI

Brenda P|2025 Chevrolet Trax

Confirmed Sales Customer

10/22/2025

They were very helpful in accommodating.

LANCE NICHOLS

10/22/2025

Brenda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EASTPOINTE, MI

Ken S|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

10/23/2025

Service was fast and professional

10/25/2025

Ken, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

DEXTER, MI

James D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/23/2025

Always professional with great service and friendly employees

10/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Paul F|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/23/2025

Did not do % of oil reset & tire psi

10/25/2025

Paul, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. LaFontaine Chevrolet - Service (734) 426-4677

Business Response

ANN ARBOR, MI

Joseph D|2024 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Quick, efficient, and easy.

10/26/2025

We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

ANN ARBOR, MI

Joshua H|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/24/2025

Scheduled quickly, and got the truck in and out.

10/26/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEARBORN HEIGHTS, MI

Gary T|2018 Chevrolet Traverse

Confirmed Service Customer

10/25/2025

Great service and advisors, Jason and Nick, are very helpful

10/27/2025

Gary, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Mark M|2020 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Service team promptly resolved an exhaust issue with our Equinox. All good.

10/28/2025

Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Richard D|2020 Chevrolet Corvette

Confirmed Service Customer

10/28/2025

I had the engine air filter replaced in my 2020 C8 Corvette. I asked to see the filter and rear filter housing when it was removed they allowed me to go to the service bay and inspect the filter housing and filter. My service advisor Nick told me I could use my GM reward points to help reduce the price of the service which I really appreciated. Job was done while I waited.

10/29/2025

Richard, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SALINE, MI

Sharon H|2023 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

Thank you Brandon for handling the service of my car. You were professional and kind.

11/1/2025

Sharon, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Steven K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/30/2025

Everything was done well and on time. I was treated professionally and happy with service.

11/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SALINE, MI

William J|2019 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

Everything was fantastic

11/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MUNITH, MI

Diana M|2025 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

My advisor was Alexander Nosbisch, was extremely helpful and patient with me in answering my questions, and going over my first maintenance oil change report. He was very polite, with humor as we spoke. Thank you Alex! Diana

11/2/2025

Diana, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Business Response

ANN ARBOR, MI

Holly B|2019 Chevrolet Colorado

Confirmed Service Customer

10/30/2025

So family friendly

11/2/2025

Holly, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHELSEA, MI

Robert S|2017 Buick Encore

Confirmed Service Customer

10/30/2025

Work was completed as expected. I would just say that communication is lacking. After leaving two phone messages with my representative, I never received a return call. Also, after a previous review, I was emailed the name of a manager to contact via email last name McDonald. The email bounced back even though everything was spelled correctly. Later, I learned no such person works at the dealership.Also, when sent an email to open my documents, once logged in, no documents appeared, this happened twice. I did appreciate the videos sent by the technician.

11/2/2025

Robert, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

DEXTER, MI

Dennis B|2024 Chevrolet Trax

Confirmed Service Customer

11/1/2025

Job well done, fast service, clean dealership, coffee bar.

11/3/2025

Dennis, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Rhonda H|2022 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

My service manager Nick is wonderful and kept me informed of everything concerning my car repair.

10/26/2025

Rhonda, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILAN, MI

Donna D|2023 Chevrolet Traverse

Confirmed Service Customer

10/26/2025

Jason in service and the entire crew are fabulous! I have been coming here for years and will definitely continue!

10/27/2025

Donna, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Micah M|2026 Chevrolet Trax

Confirmed Sales Customer

10/26/2025

5 Star experience all around.

ROBERT HALFACRE

10/27/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Keith D|2025 Chevrolet Suburban 1500

Confirmed Service Customer

10/29/2025

great service

10/30/2025

Keith, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet

Business Response

YPSILANTI, MI

Carole C|2016 Chevrolet Colorado

Confirmed Service Customer

10/29/2025

Very happy.

10/31/2025

Carole, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet - Service

Business Response

ANN ARBOR, MI

Margaret S|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/30/2025

Great service. Nice waiting room, excellent coffee. Appreciate car wash on my dirty vehicle.

11/2/2025

Margaret, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

ANN ARBOR, MI

Jeffrey B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/31/2025

Alyssa was great. Extremely helpful!

ALLYSSA HOLLO

11/2/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LIVONIA, MI

Jonas C|2017 Chevrolet Colorado

Confirmed Service Customer

11/3/2025

Service department is top shelf in general and Nick Chesla in particular!

11/4/2025

Jonas, we are very happy to have provided you with such a positive experience! Thank you for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

DEXTER, MI

Guy M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

Issue was fixed.

11/3/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEXTER, MI

Mark M|2022 Chevrolet Tahoe

Confirmed Service Customer

11/3/2025

Routine maintenance plus diagnose an accy drive noise. Found another small induction air box issue. All taken care of on time and with no extra accommodation for part availability. Thank you Nick and RJ. Reliable service like this is very important.

11/4/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Bernard K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

Calvin Cupitt is the best! I am a repeat customer for a reason, highly recommended!

CALVIN CUPITT

11/4/2025

Bernard, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHELSEA, MI

Michelle P|2026 Chevrolet Equinox

Confirmed Sales Customer

11/4/2025

They make buying a new car less stressful and easy.

ROBERT HALFACRE

11/19/2025

Michelle, we want all our clients to have a easy and stress-free experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Judy C|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/4/2025

Everyone is caring and helpful.

11/19/2025

Judy, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ANN ARBOR, MI

Scotty B|2026 Chevrolet Trax

Confirmed Sales Customer

11/4/2025

Anthony did an awesome job coordinating the sale and delivery.. Very happy with purchase.

BRYCE MOJICA

11/5/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUGHTON LAKE, MI

Garry S|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

11/5/2025

Jason Baron Did a great job of getting me in and out. He is very knowledgeable about whatever I needed for my truck. Thanks Jason. Keep up the good work

11/6/2025

Garry, thank you for your kind review; we are happy to pass along your comments to Jason here at LaFontaine Chevrolet! We do hope we can be of assistance in the future. Take care!

Business Response

DEXTER, MI

Kelley K|2023 Chevrolet Traverse

Confirmed Service Customer

11/5/2025

Friendly service that is always looking out for things that optimize the performance of my vehicle.

11/6/2025

Kelley, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SALINE, MI

Judy S|2022 GMC Terrain

Confirmed Service Customer

11/5/2025

I had an appointment for Tuesday in the morning. The shuttle bought me home. I thought I was getting my vehicle back on Wednesday. Well, it was not even looked at until Thursday. I didn't get my vehicle back until Friday. Totally unacceptable.

11/6/2025

Judy, we strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to discuss this with you. Please reach out to us at (734) 426-4677 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

YPSILANTI, MI

Tina D|2026 Chevrolet Traverse

Confirmed Sales Customer

11/7/2025

Very friendly

JASON NABOZNY

11/9/2025

Tina, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

MANCHESTER, MI

Cynthia D|2025 Chevrolet Blazer

Confirmed Service Customer

11/3/2025

Devon was responsive and efficient and personable.

DEXTER, MI

Bill W|2023 Chevrolet Corvette

Confirmed Service Customer

11/5/2025

N/A

11/6/2025

Bill, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

HILLSDALE, MI

Joy J|2024 Chevrolet Suburban 1500

Confirmed Service Customer

11/6/2025

Jason Barron is always professional & friendly.

11/7/2025

Joy, thank you for your kind review; we are happy to pass along your comments to Jason here at LaFontaine Chevrolet - Service! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet - Service

Business Response

ANN ARBOR, MI

Michael F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/6/2025

I was very happy with the service I received from everyone at Lafontaine in Dexter especially Robert and Erika. I will recommend them to my friends and family. I feel very much trust in both of them.

ROBERT HALFACRE

11/7/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet

Business Response

STOCKBRIDGE, MI

Mark F|2023 Chevrolet Colorado

Confirmed Service Customer

11/7/2025

Excellent customer service

11/9/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRASS LAKE, MI

Nasser J|2016 Chevrolet Traverse

Confirmed Service Customer

11/7/2025

Thank you!!

11/10/2025

We are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

ANN ARBOR, MI

Heidi H|2025 Chevrolet Blazer

Confirmed Service Customer

11/9/2025

This dealership took care of installing mud flaps on my new vehicle very professionally. They were helpful in answering technical questions that I had as well.

11/10/2025

Heidi, thank you so much for your positive comments about LaFontaine Chevrolet! We do hope we can be of assistance in the future. Take care!

Business Response

PINCKNEY, MI

Sheryl R|2023 Buick Enclave

Confirmed Service Customer

11/10/2025

Professional

11/11/2025

Sheryl, we really appreciate your positive review! If you're ever in need of more help, please let us know!

Business Response

DEXTER, MI

Nancy H|2026 Chevrolet Equinox

Confirmed Sales Customer

11/12/2025

The Sales person was very nice and helpful. The Finance person was very helpful.

ALLYSSA HOLLO

11/13/2025

Nancy, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHELSEA, MI

Regina R|2023 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

It was great, I made a appointment on line and went to the dealership at the time and day. They took my car right in and they serviced it. I waited in a nice waiting room. I have bought 3 cars from Lafontaine and keep going back.

11/13/2025

Regina, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Arthur B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/13/2025

Awful

LANCE NICHOLS

11/14/2025

Arthur, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at ttalarico@lafontaine.com so we can assist you further. General Sales Manager, Tony Talarico, ttalarico@lafontaine.com

Business Response

CHELSEA, MI

Catherine G|2024 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

The guys in the service department are always kind, patient and professional! Thank you Jason, Nick and Brandon!

11/14/2025

Catherine, thank you for choosing LaFontaine Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, MI

Nicolas S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/13/2025

Great service

11/14/2025

Nicolas, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet

Business Response

PINCKNEY, MI

Adriena K|2026 Chevrolet Equinox

Confirmed Sales Customer

11/13/2025

Great salesperson and purchasing experience.

ALLYSSA HOLLO

11/14/2025

Andriena, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Doo C|2015 Chevrolet Suburban

Confirmed Service Customer

11/14/2025

Excellent service. I always appreciate the videos from the technicians explaining the issues and the options. Jason was a pleasure to work with. Professional and personable as always.

11/17/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Christine C|2026 Chevrolet Trax

Confirmed Sales Customer

11/17/2025

OUTSTANDING! Al Johnson and Ryan were professional, prompt, and knowledgeable. I HIGHLY recommend!

BRENDAN RADEN

11/18/2025

Christine, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LINDEN, MI

Frank R|2018 Chevrolet Traverse

Confirmed Service Customer

11/17/2025

Repairs completed and kept upto date On status.

11/18/2025

Frank, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Mark L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/17/2025

1) Oily smudges on driver front fender. 2) When you rotate the tires the air pressure needs to be adjusted as well, 60psi front and 70 psi rear. Pressure was not adjusted.

11/18/2025

Mark, we really appreciate your feedback! Thank you for leaving feedback. Please reach out to us at (734) 426-4677 so we may identify ways to improve your experience.

Business Response

JACKSON, MI

Ron H|2020 Chevrolet Blazer

Confirmed Service Customer

11/10/2025

Jason Barron was great

11/10/2025

Ron, thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

ANN ARBOR, MI

Terry M|2019 Chevrolet Tahoe

Confirmed Service Customer

11/10/2025

All required maintenance was taken care of. There was an additional issue found during inspection and that was also taken care of. Jason is the best service person, he always makes sure things are done when needed

11/11/2025

Terry, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

William S|2022 Chevrolet Corvette

Confirmed Service Customer

11/13/2025

The visit was quick informative and professional.

11/14/2025

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing LaFontaine Chevrolet - Service and we hope to see you again.

Business Response

PINCKNEY, MI

Jim B|2023 Chevrolet Trailblazer

Confirmed Service Customer

11/15/2025

It's about trust. Jason Baron is the reason I've used LaFontaine's service department for years. Nick has also proven to be a good man. Thanks, guys.

11/17/2025

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEXTER, MI

William B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/15/2025

Salesman found the vehicle I was looking for. Salesman was knowledgeable about the features of vehicle.

CARTER BEHNKE

11/17/2025

Robert, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBIAVILLE, MI

Dena S|2023 Chevrolet Tahoe

Confirmed Service Customer

11/17/2025

Always fast and friendly. Although I did ask for my washer fluid to get filled up and that was not done, and they did an inspection too, which should have showed fluid level was low. But that is a minor thing, otherwise great fast service!

11/18/2025

Dena, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (734) 249-9026.

Business Response

STOCKBRIDGE, MI

Michael H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/17/2025

The service staff is always great to work with. I appreciate their transparency regarding the work they perform and are excellent at explaining to where it is easy to understand.

11/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Kathryn L|2014 Chevrolet 2500 Express

Confirmed Service Customer

11/18/2025

Jason Barron is always very attentive to what our needs are and very accommodating.

11/20/2025

Kathryn, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEXTER, MI

Lakin W|2025 Chevrolet Blazer

Confirmed Service Customer

11/18/2025

Will always take my vehicle here, fast and reliable care.

11/20/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

JACKSON, MI

Marie J|2022 Chevrolet Trax

Confirmed Service Customer

11/18/2025

As usual, we received outstanding service at LaFontiane Chevrolet in Dexter, MI. Our service advisor, Brandon Siddall, explained everything to us and listened carefully to what we wanted done. Service was quick and very friendly. Really, can only say it again, OUTSTANDING!

11/20/2025

Marie, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEXTER, MI

Keith D|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/19/2025

Jason Barron and Cindy Ritter are very professional and great to work with. They helped me navigate the repair of my 2025 Equinox EV, keeping me informed every step. I will definitely return for service at LaFontaine Dexter.

11/21/2025

Keith, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MANCHESTER, MI

Jeffrey H|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/21/2025

Great service advisor, very polite and provided me a loaner promptly as my vehicle was in warranty. This process was seamless and easy! However my vehicle was not diagnosed correctly after being kept for over a week to be told I need to pay for a subscription. It shouldn’t take a technician over a week to tell me nothing is wrong with my vehicle. With that said I brought the vehicle home and called Onstar where they proceeded to tell me there a hardware issue with my Onstar module because it cannot receive a signal when I push the green Onstar button on the roof module. Now I have to schedule another appointment with the dealer and bring back. How inconvenient and bothersome that the technician didn’t go the extra step to actually trouble shoot the problem. On top of that I have looked on multiple Chevrolet Onstar user sites with customers experiencing the same issue and the Onstar module needed to be replaced.. ie symptoms, no GPS and a green light on Onstar. It’s like the technician saw a message on the GPS about a subscription ask and stopped all work. GPS should work regardless as a base Onstar package.

11/24/2025

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (734) 426-4677 so we can work towards a resolution.

Business Response

ANN ARBOR, MI

Mary M|2025 Chevrolet Blazer

Confirmed Service Customer

11/23/2025

It was good and fast

11/24/2025

Mary, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JACKSON, MI

Teresa B|2023 Chevrolet Blazer

Confirmed Service Customer

11/25/2025

Check engine light came on in my car and I was worried about it with the Thanksgiving holiday coming up. Called and got Nick Chesla and was able to get in the next day. Come to find out it was a purge pump that had gone out. Needless to say, I was thrilled for the quick service and the willingness to squeeze me in so quick. Keep up the good work!!

11/26/2025

Teresa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Jason B|2023 Chevrolet Tahoe

Confirmed Service Customer

11/20/2025

Service experience was great. Sales team is very friendly.

11/22/2025

We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FENTON, MI

Ryan B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/20/2025

Kurt was very helpful through the process and everything was seamless for a great experience. Definitely will get my next vehicle from Kurt and the team at Lafontaine

BRYCE MOJICA

11/23/2025

Ryan, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Thank you again for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

SWARTZ CREEK, MI

Danny P|2025 Chevrolet Express Cargo Van

Confirmed Sales Customer

11/20/2025

Jason white our sales associate was great. Was very prompt when discussing details of our purchase the day before. Arrived at the dealership next day and we were on the road again in about 35-40 minutes. He went through the features of our van, even though I’ve driven them for over 25 years. Great experience

JASON WHITE

11/23/2025

Danny, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

BERKLEY, MI

Carol P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/21/2025

Excellent fast Service !!

11/24/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

BRIGHTON, MI

Todd H|2026 Chevrolet Suburban

Confirmed Sales Customer

11/21/2025

I cannot express how impressed I was with every aspect of my experience with LaFontaine Chevrolet. I felt welcomed, listened to, and never overwhelmed or pressured. I felt like everyone was transparent and made what could have been a stressful transaction into an enjoyable experience. Dan was a amazing salesman! Nathan and Steven helped keep things moving and Rome took one on the chin for me, or at least made me feel that way :) I love my new Suburban

DANIEL HOLLISTER

11/23/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SYLVANIA, OH

Russell R|2025 Chevrolet Blazer

Confirmed Service Customer

11/26/2025

The service department was well organized and friendly. Service rep clearly explained everything that would be done to my vehicle during my visit. Service was completed quickly.

11/27/2025

Russell, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon!

Business Response

PINCKNEY, MI

Mark E|2023 Chevrolet Tahoe

Confirmed Service Customer

11/26/2025

My service advisor was very friendly and personable, and he kept me informed throughout the process. I received a video of the service performed, but it was essentially just a still image of my vehicle, while the technician stated that he changed the oil and replaced the fuel filter. I was disappointed because I’m used to receiving a more comprehensive service at a different dealership. There, they video the entire car and review everything they did, including checking the brakes, tires, fluids, and battery. They even provide measurements for the brakes and tires. Their videos typically last about two minutes for an oil change. The kicker to all of this was the additional charge of a credit card service fee! Even though my repair bill was over $300! Definitely, will not return.

11/26/2025

Mark, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to our Service Manager, Peter McDonald, pmcdonald@lafontaine.com so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

DEXTER, MI

Antoinette G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/26/2025

I took my Silverado to the Dexter store where I leased it for warranty work. My service representative Brandon Saddol was excellent. We scheduled an appointment to bring my truck in for service ( No heat on driver side). Brandon knew exactly what was wrong. He got everything written up , got me a loaner & on my way. Brandon also kept me up dated on service required, & when I would get it back. I will definitely request him for any other service that is required. I have always had great service from the Dexter Dealership from Sales (Jason,Landen ,Caden Nabozny) Finance (whomever has done the financing at the time), services Brandon Saddol.

11/27/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GARDEN CITY, MI

Joyce S|2026 Chevrolet Equinox

Confirmed Service Customer

11/27/2025

Quick and professional

11/28/2025

Joyce, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet

Business Response

ANN ARBOR, MI

Randon A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/27/2025

Fast and friendly service.

11/28/2025

Randon, we are very happy to have provided you with such a positive experience! If you're ever in need of help, please let us know!

Business Response

HOWELL, MI

Michael G|2013 Chevrolet Traverse

Confirmed Service Customer

11/28/2025

Nick Chesla was great at providing a service process that didn’t just rely on replacing a bunch of parts.

11/29/2025

Michael, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet

Business Response

ANN ARBOR, MI

Jay B|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/2/2025

Dayne did an excellent job getting us into the right vehicle at a great price. Great service, delivery, and follow up.

DAYNE TIMMINS

12/2/2025

Jay, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GRAND HAVEN, MI

Jessi K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/2/2025

Jason is always friendly and takes great care of our truck.

12/2/2025

Jessi, thank you for your kind review; we are happy to pass along your comments to Jason here at LaFontaine Chevrolet - Service! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHELSEA, MI

Patrice K|2026 Chevrolet Trax

Confirmed Sales Customer

12/2/2025

Excellent in every way!

ROBERT HALFACRE

12/3/2025

Patrice, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Nerissa W|2026 Chevrolet Equinox

Confirmed Sales Customer

12/4/2025

Dayne Steve and the entire La Fontaine staff made my recent vehicle purchase a very pleasant and seamless experience

DAYNE TIMMINS

12/5/2025

Nerissa, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. We look forward to your next visit! Take care!

Business Response

FARMINGTON HILLS, MI

Dananae B|2017 Chevrolet Colorado

Confirmed Service Customer

11/28/2025

My guy was professional and nice. The service was completed in a timely manner and the price came in under estimate. Thank you for great service.

11/28/2025

Dananae, we appreciate your positive review about your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PINCKNEY, MI

Russell B|2024 Chevrolet Blazer

Confirmed Service Customer

12/5/2025

Another great visit to LaFontaine for an oil change. On time, quick and they washed my car!

12/6/2025

Russell, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Dawn H|2024 Chevrolet Blazer EV

Confirmed Service Customer

12/5/2025

Drop off and pick up were great. All questions answered. The process went smoothly.

12/6/2025

Dawn, we're glad you had such a wonderful experience with us! Thank you for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

CHELSEA, MI

Victoria G|2021 Chevrolet Colorado

Confirmed Service Customer

12/5/2025

All parties involved in my recent visit to Lafontaine in Dexter were nothing but polite courteous and acted with professionalism. I much appreciated the service video when my truck was being inspected for service.

12/7/2025

Victoria, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ANN ARBOR, MI

George H|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/6/2025

I have been a customer of Kelli Moreland’s for a very long time and the level of her service has only increased.

BRENDAN RADEN

12/6/2025

George, we're happy to hear you had such a positive experience with Kelli! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST BLOOMFIELD, MI

James T|2026 Chevrolet Blazer

Confirmed Sales Customer

12/6/2025

We go out of our way (driving more than 60 miles one way) to purchase our vehicles through Robert Halfacre at LaFontaine Chevrolet in Dexter. On our way there, we usually think, "It's not going to be as easy as he says," and on the way home in our new car, we think, "I can't believe how easy that was!" He and his team never rush us through the process and make sure we leave with no unanswered questions. We plan to continue purchasing our cars there for many years to come.

ROBERT HALFACRE

12/7/2025

James, we are so happy to read such a great review about LaFontaine Chevrolet! Thank you again for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

ROCHESTER HILLS, MI

William J|2019 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Nick, RJ, Sarah, and Bill all did an outstanding job getting my equinox in quickly for the four tire replacement. Everything went soo smoothly.

12/9/2025

William, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

MUNITH, MI

Doo C|2015 Chevrolet Suburban

Confirmed Service Customer

12/4/2025

Jason and the service dept and staff were super once again. He and RJ the technician chased out multiple different options in trying to solve the problem of our front headlight behaving more like a strobe light than a headlamp. I greatly appreciated their efforts to rule out all other causes before having to order an entire new assembly.

12/5/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Stephanie W|2024 Chevrolet Tahoe

Confirmed Service Customer

12/5/2025

It was actually at the recommendation of another dealer that I visit this dealer. I needed a loaner and it wasn’t an option at dealers closer to me. My experience at the very beginning was wonderful. All of the staff were very helpful. They were friendly and knowledgeable. My vehicle had me in a panic, but I was reassured and ultimately my issues were resolved.

12/6/2025

Stephanie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

VAN BUREN TWNSHIP, MI

Dianne M|2024 Chevrolet Tahoe

Confirmed Service Customer

12/8/2025

Jason Barron is great and has been wonderful to work with over the years. He remembers me every time I come in. It makes me feel valued and appreciated as a customer.

12/8/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

PINCKNEY, MI

Jim W|2015 Chevrolet Tahoe

Confirmed Service Customer

12/8/2025

you got me right in but was disappointed in how much it cost to check a battery - $200+ seems a bit steep. Could get a new battery for @$350

12/8/2025

Jim, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Peter McDonald, pmcdonald@lafontaine.com to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

ANN ARBOR, MI

Michael W|2022 Chevrolet Tahoe

Confirmed Service Customer

12/8/2025

I had an oil change. None of my fluids were filled or probably even checked besides the oil. Washer Fluid is basically empty as my notification on the dash said it extremely low. Other than that, I assume my oil change was done properly.

12/9/2025

Michael, thank you for reaching out to us. We regret to hear about the situation you have described. Thank you for leaving feedback. Please reach out to us at (734) 426-4677 so we may identify ways to improve your experience.

Business Response

DEXTER, MI

Larry B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/8/2025

LaFontaine service is the best of the best!!! Service department has always been top shelf ….the people are very knowledgeable and customer friendly!! Nick Chesla is a true professional and goes the extra mile to support customer care! Thank you!! Lare Blum

12/8/2025

Larry, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

Alissa M|2021 Chevrolet Traverse

Confirmed Service Customer

12/10/2025

This was the best experience I have ever had at a dealership. Every single team member that I interacted with was polite. The communication was top notch. The inspection, diagnosis and repairs were thorough and I was informed at every step. The facility was the cleanest dealership I have ever been to and had they have the best time management of any dealership I have been to. My advisor, Brandon, explained everything to me carefully and the technician (Paul, I believe) sent me a video of what was broken so I could see what needed to be fixed. 100% will be back with any service needs and will be purchasing my vehicles through this dealership.

12/11/2025

Alissa, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

SALINE, MI

Michelle W|2024 Chevrolet Blazer

Confirmed Service Customer

12/10/2025

I will not be bringing my vehicle in for an oil change, moving forward. I felt pressure to add on additional expensive services and of course, every explanation sounded like my vehicle would fail soon even though it's a 2024 with 24k miles. Moving forward, my husband will be doing this.

12/11/2025

Michelle, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

YPSILANTI, MI

Craig Y|2020 Chevrolet Colorado

Confirmed Service Customer

12/11/2025

Have go back againnnnnnnn back right low tire on they said they rotate tire conclave lite still on back right

12/12/2025

Craig, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

PINCKNEY, MI

Michael S|2018 Chevrolet Traverse

Confirmed Service Customer

12/12/2025

Great Attitude when servicing our SUV.

12/12/2025

Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Edward S|2020 Chevrolet Traverse

Confirmed Service Customer

12/15/2025

Alex is a great service advisor and did an excellent job!

12/15/2025

Edward, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, MI

Cynthia R|2025 Chevrolet Blazer

Confirmed Sales Customer

12/16/2025

Amazing experience, everyone was excellent, polite, helpful, top notch service all the way, thank you to ALL!!!!!

ROBERT HALFACRE

12/17/2025

Cynthia, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ANN ARBOR, MI

Kenneth H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/17/2025

Best dealership experience. The squad will find the vehicle you are looking for I

ROBERT HALFACRE

12/18/2025

Kenneth, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOWELL, MI

Chad W|2023 GMC Sierra 1500

Confirmed Service Customer

12/18/2025

Nick in service was outstanding! I’ve worked with Nick for a few years now and be is the only one I will call when I have issues or need anything service related.

12/19/2025

Chad, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREGORY, MI

Bharath T|2026 Buick Enclave

Confirmed Service Customer

12/19/2025

The official schedule in the owner’s manual focuses on oil changes (following the Oil Life Monitor), tire rotations, filters, brake fluid, etc., and does not require BG MOA or routine induction cleaning at 15,000‑mile intervals. However, the maintenance personnel are making hard sales on these products and falsely claiming manufacturer recommendation.

12/21/2025

Bharath, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Peter McDonald, pmcdonald@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ANN ARBOR, MI

Michael S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/20/2025

Kurt Chapelle handle the entire experience from sales to delivery. Excellent customer service

BRENDAN RADEN

12/22/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

FENTON, MI

Douglas W|2025 Chevrolet Traverse

Confirmed Service Customer

12/20/2025

Fast in & out fit oil change & tire rotation.

12/22/2025

Douglas, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WHITMORE LAKE, MI

Paul K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/21/2025

Always top notch

BRYCE MOJICA

12/22/2025

We really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet

Business Response

BERKLEY, MI

Dion N|2023 Chevrolet Equinox

Confirmed Service Customer

12/23/2025

Great customer service. All of my questions were answered, and fast service.

12/24/2025

Dion, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

YPSILANTI, MI

Susan P|2016 Chevrolet Colorado

Confirmed Service Customer

12/23/2025

Oil change service was provided in a timely manner. I like the video provided that informs me of the current appearance of the external under carriage of my truck.

12/24/2025

Susan, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ANN ARBOR, MI

Daniel D|2023 Chevrolet Equinox

Confirmed Service Customer

12/9/2025

Smooth transition

12/10/2025

Daniel, we are glad we could help! We look forward to your next visit! Take care!

Business Response

PINCKNEY, MI

Kevin R|2025 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

Professional people.

12/12/2025

Kevin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LIVONIA, MI

Guy M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/14/2025

I had a tire sensor issue. Jason got me in right away and got it fixed.

12/14/2025

We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

James O|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/14/2025

Things went smoothly and quick. Service rep was polite, professional and friendly. Recall was taken care of quickly.

12/15/2025

James, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Megan H|2025 Chevrolet Traverse

Confirmed Service Customer

12/17/2025

It was great

12/18/2025

We appreciate your positive review about your recent experience with us! Thank you again for choosing LaFontaine Chevrolet and we hope to see you again.

Business Response

STOCKBRIDGE, MI

Carla W|2026 Chevrolet Equinox

Confirmed Sales Customer

12/18/2025

Extremely fast and precise service

ALLYSSA HOLLO

12/19/2025

Carla, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

YPSILANTI, MI

Rhonda S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/18/2025

Robert Halfacre and side kick are the best and the rest are the best

ROBERT HALFACRE

12/19/2025

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

YPSILANTI, MI

Paulette H|2017 Chevrolet Equinox

Confirmed Service Customer

12/18/2025

Very Efficient and reliable

12/19/2025

Paulette, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

Business Response

HOWELL, MI

Angela D|2025 Chevrolet Equinox

Confirmed Service Customer

12/23/2025

Great experience. Thank you to Jay.

12/24/2025

Angela, thank you for your kind review; we are happy to pass along your comments to Jay here at LaFontaine Chevrolet! We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Jason B|2023 Chevrolet Tahoe

Confirmed Service Customer

12/26/2025

Best service department in the Detroit metro area

12/26/2025

Jason, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FENTON, MI

Don W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/24/2025

It was an oil change, was fast, done sooner than expected. Nick Chesla does a nice job taking care of me.

12/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

WHITMORE LAKE, MI

Kevin H|2020 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

Fast service. Oil change and tire rotation...In and out in 45min. Jason is pretty much the only service advisor I'll deal with. Always honest and professional.

12/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PINCKNEY, MI

Madalyn C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/30/2025

I had an incredible experience with Alyssa and the dealership! This was by far the quickest car purchase I've ever made—I was in and out in just an hour and a half. Alyssa was professional and respected my requests with the purchase and went out of her way to make sure her customer would be happy.

ALLYSSA HOLLO

12/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

LIVONIA, MI

Theresa T|2024 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

Efficient & staff pleasant & helpful as always!

1/1/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ANN ARBOR, MI

Joseph S|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/1/2026

Extremely helpful and polite

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ANN ARBOR, MI

Brendan R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/5/2026

Very positive experience. I would love to business with the dealership again. Everyone from sales to management even over to parts and service know what they are doing.

BRENDAN RADEN

1/6/2026

Brendan, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

HOWELL, MI

Robert M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/5/2026

As always the service dept does excellent job working on my vehicle.

1/6/2026

Robert, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

MAYBEE, MI

Matthew T|2026 Chevrolet Traverse

Confirmed Sales Customer

1/5/2026

Extremely easy process. Rocky was very helpful.

DANIEL PROVENZOLA

1/6/2026

Matthew, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Business Response

BERKLEY, MI

Robert D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/31/2025

Excellent

12/31/2025

Robert, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

Leroy M|2025 Chevrolet Blazer

Confirmed Service Customer

12/31/2025

everyone was great, helpful explaining new electronic controls. service was quick with every detail covered. was very pleased/

1/1/2026

Leroy, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PINCKNEY, MI

James M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/1/2026

Robert and Erika Halfacre were great to work with.

ROBERT HALFACRE

1/2/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

WILLIS, MI

Brooke V|2025 Chevrolet Traverse

Confirmed Service Customer

1/1/2026

I appreciate the communication and the facility is nice and welco

1/2/2026

Brooke, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

DEXTER, MI

Ryan H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/1/2026

Came in for oil change. They were quick friendly and thorough

1/2/2026

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRIGHTON, MI

Gavin J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/5/2026

It was quick, easy, and Allyssa Hollo was great to work with!

ALLYSSA HOLLO

1/5/2026

Gavin, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SOUTH LYON, MI

Tom M|2015 Chevrolet Cruze

Confirmed Service Customer

1/6/2026

Coolant and oil leak service. Replaced surge tank and installed new oil cap. Job took over 4 hours. Granted a pressure test was done (I assume) which took some extra time. Standard GM labor guide to replace a surge tank is less than an hour for an experienced mechanic. The service manager and service tech explained the work required (diagnosis, installation, and cleaning of oil splattered on the underside of the hood and in the engine compartment. IMHO labor charge was excessive and I had the feeling of being gouged. It won't happen again.

1/7/2026

Tom, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 426-4677 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

ANN ARBOR, MI

Frank R|2026 Chevrolet Equinox

Confirmed Sales Customer

1/7/2026

The dealership was a nice, welcoming, friendly place that felt like family!

ROBERT HALFACRE

1/8/2026

Frank, thank you so much for your positive comments about LaFontaine Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH LYON, MI

Stephen R|2018 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

The low tire pressure indicator light come on but the tire was still inflated. I scheduled a service appointment for Saturday morning to replace the sensor. I brought the car in at 8:30 AM and the work was completed before 10:00 AM. Very efficient and as a bonuus the service technician messaged me a video inspection report on the underside of my car. Nicholas Chesla was the fellow at the service desk that assisted me and he was very helpful.

1/6/2026

Stephen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Nylah C|2026 Chevrolet Colorado

Confirmed Service Customer

1/7/2026

Jason took really great care of me for my very first oil change!

1/7/2026

We're happy you found Jason to be so supportive during your experience here at LaFontaine Chevrolet - Service. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEXTER, MI

Kevin V|2021 GMC 1500 Sierra

Confirmed Service Customer

1/7/2026

Awesome job

1/7/2026

Jack, thank you so much for the positive review! We hope you have a great day!

Business Response

WHITMORE LAKE, MI

Matthew W|2023 Chevrolet Colorado

Confirmed Service Customer

1/7/2026

Excellent service as always from Nick Chelsea and always timely with their shuttle to get me back to office.

1/7/2026

Matthew, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

YPSILANTI, MI

Keith R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/8/2026

Great

BRENDAN RADEN

1/8/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LINDEN, MI

Chris S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/8/2026

Excellent Sale staff very professional good people skill and knew their cars. Thanks goes out to Jeremy, Calvin and Curtis.

CALVIN CUPITT

1/8/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ANN ARBOR, MI

Kathleen P|2025 Chevrolet Trax

Confirmed Service Customer

1/8/2026

Smooth check in and out. Very friendly and efficient! Can always count on them to get the job done.

1/8/2026

Kathleen, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

Keith E|2024 Chevrolet Malibu

Confirmed Service Customer

1/9/2026

Good

1/9/2026

Keith, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ANN ARBOR, MI

Shiphrah L|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/9/2026

Great service, Great people

1/10/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Stephanie S|2021 Chevrolet Blazer

Confirmed Service Customer

1/11/2026

We had an 11:00 a.m. appointment for an oil change and tire rotation. We were treated with respect and professionalism. Brandon Siddall was exceptional. We were told upfront it could take up to an hour and a half. We were pleasantly surprised to be told our car was ready before noon.

1/11/2026

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUMPTER TOWNSHIP, MI

Charles F|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

1/14/2026

Friendly and Inviting

CADEN NABOZNY

1/14/2026

Charles, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Thomas A|2024 Chevrolet Equinox EV

Confirmed Service Customer

1/14/2026

Straightforward and competent. Not pushy. Great customer service.

1/14/2026

Thomas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANN ARBOR, MI

Angela C|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/14/2026

All around a great experience, not my first vehicle with LaFontaine

BRENDAN RADEN

1/14/2026

Angela, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MARYSVILLE, MI

Heather M|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/15/2026

I always chose this dealership and have been dealing with Nick in service for years. He is always kind, understanding and willing to help his customers. He helped get my car in to be fixed and got me a loaner all set for a certain day was very prompt with letting me know when it was completed. What it was and all information needed. I always come to Nick because I dont ever feel railroaded into something not needed, Im always walked through everything and He seems to be very knowledgeable about cars. I appreciate the honesty and sencerity and Its employees like him that keep me coming to this dealership for years.

1/15/2026

Heather, thank you for your kind review; we are happy to pass along your comments to Nick here at LaFontaine Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MUNITH, MI

Lindsay B|2025 Chevrolet Trax

Confirmed Service Customer

1/15/2026

Everything from scheduling to waiting while the service was completed was good.

1/15/2026

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

YPSILANTI, MI

Creig S|2023 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

My service advisor Alex did a great job of keeping me informed and making sure that things were proper.

1/15/2026

Thanks for your praise and kind comments about Alex. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CANTON, MI

Margaret P|2026 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

efficient and friendly service

1/8/2026

Margaret, we really appreciate your positive review! If you're ever in need of more help, please let us know!

Business Response

CHELSEA, MI

Jonas C|2017 Chevrolet Colorado

Confirmed Service Customer

1/9/2026

Not all dealerships are created equal!! Over the years, I’ve grown to trust LaFontaine Chevrolet Dexter, not because it’s a LaFontaine dealership, but because of the people working there. Nick and his crew are top shelf and I trust them explicitly. A person may be able to find a cheaper place, but I seriously doubt it would be as knowledgeable, competent, or trustworthy!

1/9/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEXTER, MI

Alyese F|2025 Chevrolet Blazer EV

Confirmed Service Customer

1/16/2026

Always does a good job no complaints

1/16/2026

Alyese, thank you for choosing LaFontaine Chevrolet - Service as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

YPSILANTI, MI

William B|2011 Buick Lucerne

Confirmed Service Customer

1/16/2026

Work done right

1/16/2026

William, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JACKSON, MI

Frances G|2018 Chevrolet Tahoe

Confirmed Service Customer

1/16/2026

Jason Baron always takes care of my car, talking to me professionally, respectfully, kindly, and forthright always.

1/16/2026

Frances, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Karli B|2025 Chevrolet Blazer

Confirmed Service Customer

1/18/2026

Always the best service from Nick

1/19/2026

Karli, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PINCKNEY, MI

Ryan G|2018 Chevrolet Malibu

Confirmed Service Customer

1/18/2026

Quick and smooth oil change.

1/19/2026

Ryan, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PINCKNEY, MI

Giacomo P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/18/2026

Very accommodating! My salesperson always kept good communication with me and a pleasure to work with, will do business again 👍

AARON HARDING

1/19/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SOUTHGATE, MI

Keisha O|2024 Chevrolet Trax

Confirmed Service Customer

1/19/2026

Very nice and knowledgeable

1/20/2026

Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

Marguerite H|2024 Chevrolet Blazer

Confirmed Service Customer

1/15/2026

Quick, smooth, and well done. Enjoyed the option of having lunch at your dealership. The food was great!

1/16/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

ANN ARBOR, MI

Kevin M|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/15/2026

Recall was done fast as promised

1/16/2026

Kevin, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEXTER, MI

Jody G|2022 Chevrolet Blazer

Confirmed Service Customer

1/16/2026

Alex was great! Timely and courteous. Thank you!

1/16/2026

Jody, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

DEXTER, MI

Janie B|2025 Chevrolet Traverse

Confirmed Service Customer

1/16/2026

Nick was so helpful with getting my car in to get the module replaced.

1/16/2026

Janie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

VAN BUREN TOWNSHIP, MI

Tyler M|2021 GMC 1500 Sierra

Confirmed Service Customer

1/16/2026

H

1/16/2026

Tyler, thank you for the five star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEXTER, MI

David F|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/16/2026

Expert and friendly service. Done in s timely manner

1/17/2026

David, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Thomas S|2021 Chevrolet Equinox

Confirmed Service Customer

1/17/2026

My dealership experience was pleasant and seamless. Nick, my service adviser, confirmed what service i required and politely escorted me to the waiting room. In a very short time frame, my service was completed and he had me on my way. I will definitely continue to bring all my vehicles for service at LaFontaine. Thanks LaFontaine for a great customer experience.

1/8/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WHITMORE LAKE, MI

Jacob V|2018 Chevrolet Traverse

Confirmed Service Customer

1/20/2026

I feel I got a lot of run around for 188.00 dollars. I understand that just bringing in my car to get the electrical checked was 180. What I didn’t expect is my car to be there for 4 days for an “hour” of work. Then to see on the paper that there was a bulletin from Chevy about the exact issue my car is having and yeah, that was not what he’s done. They claimed they would have to take apart my whole dashboard to get to a certain part that my husband who is not a mechanic, was able to find it by removing two panels. I dropped my car off Thursday and I heard hopefully today but if not Friday those Jason who I worked with said 24-48 hours. 48 hours would have been Saturday and when I called Saturday morning my car was on the hoist but no one was there to work on it. I run on the side of honesty. If I would have been told it would be Monday I would have made plans instead I had to call, Friday, Saturday and Monday to see when my car would be done. Very upsetting and we won’t be coming back. I would rather live without the sound than have to deal with that again. A simple text saying “sorry we got backed up” or “we have one tech and he/she is behind” would have been better than NOTHING.

1/21/2026

Jacob, thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

WHITMORE LAKE, MI

Owen F|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/20/2026

Pretty solid overall. Alex is amazing! They just forgot to grab something off of the new module they installed so I have to go back in. Not a huge deal though.

1/21/2026

Owen, we truly appreciate your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please reach out to our Service Manager, Peter McDonald ,pmcdonald@lafontaine.com.

Business Response

PLYMOUTH, MI

Kimberly R|2024 Chevrolet Trax

Confirmed Service Customer

1/19/2026

The service department is really lacking. I had to get my salesperson involved just to get my windshield replaced. I started back in November, never heard back from anyone, so I called December 1st. Wow, guess what? My windshield just showed up. I was told they would call back to make an appointment, but again, I never heard from anyone. I drove there at the beginning of January and finally got them to set up an appointment for a Saturday. Then I got a message that said, "Oh, yeah, our glass company doesn't work on Saturdays." Really, you didn't know this? So I had to leave work once again to finally get it installed. Needless to say, I will find a new service department.

1/20/2026

Kimberly, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (734) 249-9026 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

FOWLERVILLE, MI

Paula J|2025 Chevrolet Equinox

Confirmed Service Customer

1/21/2026

Prompt, professional service

1/21/2026

Paula, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHELSEA, MI